SourceGear Support

There should be an error if the Vault Server can't be contacted. Sometimes it takes a bit of time for the client to give up. If you wait several minutes, does the client still hang?

Glad that the problem has been resolved. Thanks for using Vault!

Caused by: System.Web.Services.Protocols.SoapException: 1021 : FailServiceVersionNotSupported What version of the Eclipse Plugin did you install? If you installed the latest update, that update is for Vault 7.1, and not compatible with Vault 6.1. You can download the Vault Pro 6.1 Eclipse plugin fr...

See this KB article for examples of CLC commands, including Checkout.

http://support.sourcegear.com/viewtopic ... 13&t=15235

Thanks for the update.

Let me know if you need anything else.

----12/23/2013 9:35:06 AM xxxx--xxxxxxxxx)--SSL Disabled System.Data.SqlClient.SqlException (0x80131904): Could not allocate space for object 'dbo.tblclientoptions'.'pk_tblclientoptions' in database 'sgvault' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dro...

Are you logging into the same repository each time?

We'd like to see a copy of the Vault Server log. It's in C:\Windows\Temp\sgvault on the Vault Server machine.

Send it to support at sourcegear.com attn: linda.

Include a link to this forum post.

Did something change on your machine?

What operating system is SOS installed on? Is it 64- or 32-bit.

Folder Export Import still imports all history.

I've logged feature request 17506 to import only the "tip" version of a folder, but include shares, branches, etc.

If you're moving Vault to a new server, all the databases should be in place in SQL Server before you install Vault. This is because the installer will upgrade your databases (if you're installing a newer version), and create the proper user account and associations between the databases and the Vau...

I got the logs and am following up.

HS:229287

I looked into this and it appears to be a known issue. If you create a new work item add time estimate with a decimal in it, you get the error. We've updated this in Vault 7 to tell you a decimal is not valid. Try using a smaller unit of time instead of a decimal. For example, instead of 1.5 work da...

What version of Vault Pro are you using? Could you send me a copy of the Vault Server log and the Vault Pro log? The Vault log is called called sgvault.log and is in %windir%\temp\sgvault on the server machine. The Vault Pro log is in the Vault Pro directory in %windir%\temp\sgvaultpro. Send the log...

How long has the problem been going on?

What operating system is Vault 4.1.4 on?

We'd like to see more of the Vault Server log, perhaps from the last few days.

Send the logs zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.

Thanks for the update. That's good news. : )