SourceGear Support

THANK YOU!!!!

Actually, that explanation was VERY helpful. It gives me something to go on to troubleshoot and reproduce the issue. Maybe Antivirus software???

Thanks again. It's always helpful to why the intention of the message.

Windows Vista Enterprise SP2
Word 2007

It appears to happen randomly but often enough to warrant an inquiry. I'll try to find a reproducible scenario.

We keep running into the following scenario. (There are several other scenarios that this happens in however I'll document one) 1. We check out a Word Document using the SOS GUI (5.0.1) 2. Use Microsoft Word to open the file, make a change, save the document and close Microsoft Word. 3. Attempt to c...

Brian, I've been working on these issues related to files outside a solution folder for the IDE client. I'd like to go over a scenario: If I set up a solution w/ a C# based app, and a Setup project ALL under the same solution folder, and then ADD a file to the Setup project in the App dir from a di...

Probably a smart move. Thank you.

Would you have an estimate?

Any update?

From: Brian Drab Sent: Friday, January 15, 2010 11:43 AM To: support@sourcegear.com Subject: RE: SourceOffSite and VS 2008 {218654} I was simply letting you know that VSS deals with this scenario, and your previous version of SOS didn't give the Response message that your current version does. Go ah...

From: support@sourcegear.com [mailto:support@sourcegear.com] Sent: Friday, January 15, 2010 10:55 AM To: Brian Drab Subject: RE: SourceOffSite and VS 2008 {218654} Hello Brian, Where I'm going with this is I think the shared file is what is ultimately making the "Response for no Message Sent&qu...

OK, I'm done with testing and here are the results. With the exception of the "Response for No Message Sent!" message box coming up twice in succession there appears to be no difference between SOS 4.2.0 and 5.0.1. The message doesn't come up on the previous version of SOS. That's probably...

From: support@sourcegear.com [mailto:support@sourcegear.com] Sent: Tuesday, December 29, 2009 5:38 PM To: Brian Drab Subject: RE: SourceOffSite and VS 2008 {218654} Hello Brian, A developer and I are working on the issue you ran into with the file shared between multiple projects. We want to make su...

I'm posting the "offline" troubleshooting emails for completeness.

OK, done but same symptoms. I noticed something though. Each time the Response for no message sent notification comes up, the status bar is on the following file.

The only thing I see is one Informational Event and two Logon Failure events. The details of these are shown below. Log Name: System Source: Service Control Manager Date: 12/28/2009 11:02:42 AM Event ID: 7036 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ITMANAGER.kapl...

OK, here are the resutls. I don't get any kind of "Response for No Message Sent!" message, however here is a fresh log of using only the SOS 5 GUI to check out a project and sub-projects and then undo checkout. Are the messages in the log expected? 2009-12-28 00:39:41,533 - Loading SourceO...