Search found 18 matches

by snapjeff
Mon Feb 18, 2008 3:57 pm
Forum: Support (Vault)
Topic: There is an error in XML document error during login
Replies: 14
Views: 29566

Is it a case of where no computers in your location can connect? Actually all users at my location are fine since the server is here as well. In the other locations it is not all users failing. It started with one or two but now there are reports of at least four failing. I think if there's an atte...
by snapjeff
Mon Feb 18, 2008 3:20 pm
Forum: Support (Vault)
Topic: There is an error in XML document error during login
Replies: 14
Views: 29566

What is the OS being used? The Vault server is 2003 and the clients are all XP. Was it working previously? It used to work fine. Have you checked your Vault Server Log for errors? The server log doesn't have an entry since the clients are not able to complete the login process. In this thread here,...
by snapjeff
Mon Feb 18, 2008 2:34 pm
Forum: Support (Vault)
Topic: There is an error in XML document error during login
Replies: 14
Views: 29566

There is an error in XML document error during login

We are experiencing this (" There is an error in XML document (1,xxxxxxx) ") error for several users during Vault login. As a result, these users cannot even login to Vault. It only seems to be an issue for users that are not in the same location as the server (i.e. in different states/cou...