Search found 875 matches
- Tue Dec 27, 2022 11:01 am
- Forum: Support (Vault)
- Topic: GetSccFiles
- Replies: 1
- Views: 10712
Re: GetSccFiles
Hello, What version of Visual Studio 2022 do you have installed? We have had a few issues with some versions and have addressed most of them: https://support.sourcegear.com/viewtopic.php?t=24713 What type of solution\project are you adding? Are the other two solutions that were added correctly the s...
- Tue Dec 27, 2022 10:56 am
- Forum: Support (Vault)
- Topic: external client cannot connect to VaultService
- Replies: 3
- Views: 11883
Re: external client cannot connect to VaultService
Hello, Can you please provide us with the error or outcome when an external user tries to connect to Vault? Perhaps a screenshot? If you can connect to the Vault Server within the LAN, it's likely internal to your network (such as a firewall set up). Not sure if a Vault Server log would help but I w...
- Fri Dec 16, 2022 9:46 am
- Forum: Support (Vault Professional)
- Topic: Restricting access to only specific folders
- Replies: 1
- Views: 11593
Re: Restricting access to only specific folders
Hello,
The following link should assist you with Folder Security concerns:
http://vaultpub.sourcegear.com/vaultser ... ights.html
Please let me know if you have any questions.
Thanks,
Tonya
The following link should assist you with Folder Security concerns:
http://vaultpub.sourcegear.com/vaultser ... ights.html
Please let me know if you have any questions.
Thanks,
Tonya
- Fri Dec 16, 2022 9:43 am
- Forum: Support (Vault Professional)
- Topic: Hanging on Install
- Replies: 1
- Views: 10801
Re: Hanging on Install
Hello, We are going to need additional information from you in order to troubleshoot this issue. Can you please send over your Vault Server log and your Vault install log to support@sourcegear.com? The Vault Server log is in %windir%\temp\sgvault\sgvault.log on the server machine. The Vault install ...
- Wed Dec 07, 2022 6:29 pm
- Forum: Support (Vault Professional)
- Topic: Restrict Email Notification
- Replies: 7
- Views: 21333
Re: Restrict Email Notification
HI Tara,
Thank you very much for your input and feedback! I will make sure to get all the details you've provided us with added as an additional feature request.
Tonya
Thank you very much for your input and feedback! I will make sure to get all the details you've provided us with added as an additional feature request.
Tonya
- Wed Dec 07, 2022 8:57 am
- Forum: Support (Vault Professional)
- Topic: Error 403 on request fileUploadHandler.ashx Forbidden
- Replies: 1
- Views: 13291
Re: Error 403 on request fileUploadHandler.ashx Forbidden
Working with the end user offline and will post resolution once concluded.
Tonya
Tonya
- Thu Oct 20, 2022 2:54 pm
- Forum: Support (Vault)
- Topic: 64Bit library for MSSCCI-API
- Replies: 30
- Views: 85277
Re: 64Bit library for MSSCCI-API
Thank you for everyone's feedback. When I have new information, I will make sure to update this thread.
Tonya
Tonya
- Thu Oct 20, 2022 2:52 pm
- Forum: Support (Vault Professional)
- Topic: Docking repository explorer - Vault 10.2.0
- Replies: 3
- Views: 13020
Re: Docking repository explorer - Vault 10.2.0
Glad to hear! Thank you for the update.
Tonya
Tonya
- Tue Oct 18, 2022 10:25 am
- Forum: Support (Vault Professional)
- Topic: Docking repository explorer - Vault 10.2.0
- Replies: 3
- Views: 13020
Re: Docking repository explorer - Vault 10.2.0
I would suggest resetting your dock panels to their original state. Here are the steps you need: 1) Close Vault 2) Go to C:\Users\<your user name>\AppData\Local\SourceGear\Vault_1\Client. 3) Delete the file vaultgui_dockpanel.config. 4) Restart Vault. Once you've reset them, you can configure them t...
- Fri Oct 14, 2022 11:45 am
- Forum: Support (DiffMerge)
- Topic: CMD+C doesn't work on MAC OSX
- Replies: 1
- Views: 18008
Re: CMD+C doesn't work on MAC OSX
We will validate the issue on our end and once we've confirmed it is a bug, I will create a ticket to address this issue in a future release.
Thanks,
Tonya
Thanks,
Tonya
- Thu Oct 13, 2022 7:48 am
- Forum: Support (Vault)
- Topic: 64Bit library for MSSCCI-API
- Replies: 30
- Views: 85277
Re: 64Bit library for MSSCCI-API
Plans to support 64-bit for the client API will be available in Vault 11 as well. It is likely that we will provide an early build for the 64-bit MSSCCI and the API Client for customers with maintenance. I will confirm when this is available.
Tonya
Tonya
- Wed Oct 12, 2022 10:26 am
- Forum: Support (Vault Professional)
- Topic: Java required on Vault server
- Replies: 1
- Views: 12341
Re: Java required on Vault server
Hi Tara,
I have copied below a link to Vault's system requirement page:
http://sourcegear.com/vault/documentation/sysreq.html
If you do not intend to use the Vault CPC, Java is not a requirement.
Thanks,
Tonya
I have copied below a link to Vault's system requirement page:
http://sourcegear.com/vault/documentation/sysreq.html
If you do not intend to use the Vault CPC, Java is not a requirement.
Thanks,
Tonya
- Tue Oct 11, 2022 7:03 am
- Forum: Support (Vault)
- Topic: 64Bit library for MSSCCI-API
- Replies: 30
- Views: 85277
Re: 64Bit library for MSSCCI-API
I will make sure to pass this along. As of right now, we still don't have an update to provide but I will definitely flag this has a higher priority.
Thanks,
Tonya
Thanks,
Tonya
- Mon Oct 10, 2022 7:06 am
- Forum: Support (Vault Professional)
- Topic: Vault Admin Undo Checkout Fails if multiple user have a file checked out
- Replies: 1
- Views: 11214
Re: Vault Admin Undo Checkout Fails if multiple user have a file checked out
Hello,
Are you logged into the Vault admin tool as the actual Vault admin account? Not just an account with admin privileges?
Your Vault Server log may lead to more specifics so I would suggest taking a look in there.
Thanks,
Tonya
Are you logged into the Vault admin tool as the actual Vault admin account? Not just an account with admin privileges?
Your Vault Server log may lead to more specifics so I would suggest taking a look in there.
Thanks,
Tonya
- Wed Oct 05, 2022 12:47 pm
- Forum: Support (Vault)
- Topic: 64Bit library for MSSCCI-API
- Replies: 30
- Views: 85277
Re: 64Bit library for MSSCCI-API
Hello again, Thank you for the details. I was able to locate your record with the new domain you provided me with. As noted above, Vault 11 has been delayed but we may be able to provide a special build for Vault 10.x that contains the 64-bit support. I will update this thread as things move along. ...