SourceGear Support

I've got an application we use to build our code projects, and yesterday I released an update to it. Several of the guys here started getting an error when the application tries logging into the Vault server. The error occurs when I perform a client.Refresh() after logging in. The error recieved is:...

Ah, I see it now. Thanks!

While we're on the topic, is there any means provided by which to retrieve these deleted items? I'm not seeing any, and I'm wondering what the point is of storing deleted items if there's no means provided to recover them.

I never got around to looking at the log because I don't have access to the server the Vault service is running on.

Um...never mind. I restarted IIS and now everything works again. Apparently not as big a problem as I'd feared. But that's a good thing.

If I attempt to make any kind of changes: pinning, adding files, anything, I get the following error: Exception of type System.Exception was thrown. at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemColl givenItems, Boolean keepCheckedOut, Boolean removeLocalCopy, Boolean bIsImport, Dat...

Would it be possible in a future release or version to allow multiple users to be selected when changing folder security settings? If we want to set certain folders to be Read-Only for all users besides the admin user, we have to go through 20 different users one at a time, deselect the options, and...

Ok, thanks for the quick answer.

I'm not sure what that means. I don't believe we are currently Gold members, though I could be mistaken. So if I'm understanding you, if we bought a Gold membership at a cost of $99 per user, then version 4 would be a free upgrade. If we did not go for the Gold, then version 4 would be full price? I...

When version 4 becomes available, will there be an associated upgrade cost to current users of version 3, or will it be a free upgrade?

Thanks!

Sure. There's this one:

http://support.sourcegear.com/viewtopic.php?t=2616

Which references this one:

http://support.sourcegear.com/viewtopic.php?t=2525

It is the first one which makes mention of a feature request.

Thanks!

I noticed a couple of older threads on this, one of which mentioned submitting a design consideration regarding it. I'm wondering if anything has been implemented since then to prevent branches from changing file dates. I haven't seen anything in any of the settings. We're currently running version ...

Yes, that does make sense. And I think I finally have all the information I need. Basically, that we don't want to delete the local cache while we have something checked out and edited. And that if a Needs Merge status arises, that we should do the Resolve Merge Status rather than actually try to pe...

Oops. That last post was mine. Seems I wasn't logged in.

There's one thing which still baffles me. There are a variety of code files I work with that nobody besides me ever edits. When I need to make an edit, I use the Vault client to check out all the code, then I make the necessary edits in Visual Studio. When I'm done, I go back into the Vault client a...