SourceGear Support

Hi Beth, Oh yes, I'm sure I've mucked around with default statuses and such. We've used this for almost 3 years now and it's been running pretty well. Oddly, I can look at that second tab for all other projects but that one, and they all use the default database items such as status. I did just log ...

Greetings, We're running dragnet 1.0.7.1379. When I go to the second tab on OpenItems.aspx for a particular project: Dragnet/OpenItems.aspx?pid=102&selectedtab=2 I get sent to the "reset login" page. The event log has the attached message. It only happens on one project, not others, so...

Linda, Thanks for the speedy reply. I conceptually get "closed" isn't always "closed", but it is a bit confusing, and have corrected the issue. It took quite a bit of time - I have over 1300 items marked "closed/pending" and since it was the second status item, for some...

Greetings, I've got many long-dead milestones, and when I try to deactivate one, I get: Unable to de-activeate the this milestone. There are still open and/or completed items associated with this Milestone. I did a query on the milestone, and they are all marked "Closed". I even did a sear...

Hello, I have an update for you. I'm running IIS 6.0. The setting that made the difference was changing connection pools "shutdown worker processes after being idle..." setting, unchecking it. Now I can stay in Dragnet all day long and not have to keep logging in. Thanks for your help. Ken

We are on dragnet 1.0.2. The error can occur on any page after about 10-15 minutes of idle time. It never happens during any operation, just when I return to the page and try to do something such as add, query, or list open items. My log file lists this: 2005-04-18 12:05:56.578 Starting SourceGear D...

It seems that if I'm inactive in dragnet for more than about 10 minutes, I get the ever-popular: Error 500: The Server is unable to process your request, click the login button to go back to the login page Why is this? Some sort of security timeout? I am a pretty heavy user of dragnet, and I have to...

Greetings,

I've just attempted to upgrade from 1.0.2 to 1.0.3 and got an error while updating the schema. It had an issue with one of the foreign keys (I didn't capture the error). Shall I send you my database so you can see the error?

thanks, Ken

Of 10 different items in my 290 active item database, of different milestones, all failed. The same was true with the admin user.

Shall I just send you my DB and you can demo it yourself?

Nothing at all in the Dragnet section of the event viewer, and nothing of note in any of the other logs in the Windows Event Viewer.

Here's what we got: # SourceGear Vault Server 2005-02-11 09:24:07.828 Starting SourceGear Dragnet by SourceGear, LLC - Version 1.0.2.1197 Copyright © 2003-2005 SourceGear, LLC All rights reserved. 2005-02-11 09:24:07.937 Configured Options: : LogLevel - Debug LogReverseDNSLookup - True 2005-02-11 09...

Yep, the dreaded "Object reference not set to an instance of an object". 2005-02-07 09:27:25.671 Configured Options: : LogLevel - Quiet LogReverseDNSLookup - True 2005-02-07 09:29:47.968 LEAF (192.168.1.103)- : Helpers::ListProjects Session Timed Out 2005-02-07 09:29:47.968 LEAF (192.168.1...

Hello, I've been using multi-user Dragnet 1.0.1 for several months. I notice it frequently sends me to "Error 500: The Server is unable to proces...", espeically when editing an item. It happens almost all the time with batch edit. Thought it was a timeout mechanism. In the past few days I...

Well, what do you know? It's working great! I knew it had to be something simple.

Hello, I'm porting my 400 bugs into DragNet and am using AddItemExternal(). I was able to create a VB project, add the web reference and login to the web service. I then created my call to AddItemExternal(), but get back error 1009. Project Permission Denied = 1009. Here's my code: Dim ret As Intege...