Search found 62 matches

by tficken2
Tue May 08, 2018 9:27 am
Forum: Support (Vault Professional)
Topic: errors when trying to attach files to Work Item
Replies: 9
Views: 87816

Re: errors when trying to attach files to Work Item

That did it! I can now attach large files to my Work Items. Thanks folks!

Tara
by tficken2
Mon May 07, 2018 12:33 pm
Forum: Support (Vault Professional)
Topic: errors when trying to attach files to Work Item
Replies: 9
Views: 87816

Re: errors when trying to attach files to Work Item

Getting closer. We changed maxRequestLength to 256000. I can now attach files that are 27 meg to Work Items, but not 32 meg or greater. I fear we may need to invoke step 3. Since we've already directly edited the web.config, I guess we would be inclined to go with 3c. Please confirm that we should m...
by tficken2
Mon May 07, 2018 8:25 am
Forum: Support (Vault Professional)
Topic: errors when trying to attach files to Work Item
Replies: 9
Views: 87816

Re: errors when trying to attach files to Work Item

Hi Jeff, "You mentioned the IT guy has an attachment limit. Can you elaborate on that statement?" Yes, I should have been more specific. When I log in as Admin and go to Advanced Server Settings, I see that IIS File Upload Limit is set to 250000 KB. Maximum File Size shows "Leave blan...
by tficken2
Mon May 07, 2018 7:01 am
Forum: Support (Vault Professional)
Topic: errors when trying to attach files to Work Item
Replies: 9
Views: 87816

Re: errors when trying to attach files to Work Item

Hi Beth,

Would you please post the link to the KB article again when you get a chance? I'm perusing the KB again to see if I can gather more info. I think I was searching on the wrong keywords last week. Thanks!

Tara
by tficken2
Fri May 04, 2018 11:47 am
Forum: Support (Vault Professional)
Topic: errors when trying to attach files to Work Item
Replies: 9
Views: 87816

errors when trying to attach files to Work Item

Hello, I'm getting errors trying to attach files to Work Items. Not ALL files. Just SOME files. I verified with our IT guy that my attachment size limit is 250 meg. If I try to attach a 65 meg file I get: Error: 404 Error on request fileUploadHandler.ashx. Not found So I zipped that file to a 13 meg...
by tficken2
Thu Apr 05, 2018 8:07 am
Forum: Support (Vault Professional)
Topic: group check in comments not immediately refreshed
Replies: 1
Views: 7031

group check in comments not immediately refreshed

This looks like it might be a refresh issue in Vault Pro group check in comments. One of our programmers asked me to pass it along. 1) Delete some (more than one) files. They show up in the Pending Change Set list. 2) Select the deleted items in the Pending Change Set list and right click. 3) Select...
by tficken2
Thu Apr 05, 2018 7:20 am
Forum: Support (Vault Professional)
Topic: query sorts
Replies: 4
Views: 12471

Re: query sorts

Not exactly. I know I can click on the headers to reverse the sort. The problem is, I have to do it every time to get the descending sort I desire. And then, if I view the detail of an item, and then go Back, I must sort to descending again. I was just throwing a feature request out there to allow s...
by tficken2
Fri Mar 23, 2018 11:14 am
Forum: Support (Vault Professional)
Topic: query sorts
Replies: 4
Views: 12471

query sorts

Hello, Something to consider as a feature request? I can specify a default sort when I set up a query. I CAN'T specify if I want that sort increasing or decreasing. Most specifically (for me anyway) any query where I sort on Item ID, I'd like to see the newest item IDs at the top. Thanks for reading...
by tficken2
Tue Jan 23, 2018 10:42 am
Forum: Support (Vault Professional)
Topic: customizing System Fields doesn't carry through everywhere
Replies: 2
Views: 7954

Re: customizing System Fields doesn't carry through everywhe

Good morning, So we've done IIS resets and restarted clients. I don't think any of these things are reset issues. They're not showstoppers and we've worked around by not customizing System Fields, and by planning to use the web client for now. The web client isn't optimal for us, as I think it would...
by tficken2
Mon Jan 22, 2018 2:21 pm
Forum: Support (Vault Professional)
Topic: entering Work Items
Replies: 10
Views: 27603

Re: entering Work Items

OK, false alarm! We verified that the IT guy didn't set the correct settings to increase the maximum allowed attachment size. We got those set correctly. We were then able to successfully add a file with a 200 meg attachment. We're going to verify our import one last time, then backup the vault db, ...
by tficken2
Mon Jan 22, 2018 2:03 pm
Forum: Support (Vault Professional)
Topic: entering Work Items
Replies: 10
Views: 27603

Re: entering Work Items

We WERE going to import into the default platform field. We changed its name and default table values. Then we realized that the name change doesn't bubble out through the system. So...we renamed it back to Platform, left its table values alone (as we had already populated work items using the platf...
by tficken2
Mon Jan 22, 2018 11:25 am
Forum: Support (Vault Professional)
Topic: viewing txt attachments of a work item
Replies: 1
Views: 7021

viewing txt attachments of a work item

Hello, We have a text file attached to a work item. Via the desktop client, when I go to view the file, it is shelled out to Notepad and shows me the text inside the file. When another user, also via the desktop client, goes to view the file, it is shelled out to Notepad and looks like this: <!DOCTY...
by tficken2
Mon Jan 22, 2018 11:22 am
Forum: Support (Vault Professional)
Topic: entering Work Items
Replies: 10
Views: 27603

Re: entering Work Items

2) Eh...the Platform field is inserting its own defaults on Add of a work item. And if that were the issue, I would expect small attachments to fail also with the same Platform value. I think it's time to blow away the work item DB, start fresh, and treat it more gently based upon what we've learned...
by tficken2
Mon Jan 22, 2018 9:10 am
Forum: Support (Vault Professional)
Topic: entering Work Items
Replies: 10
Views: 27603

Re: entering Work Items

1) The web client will allow attachments with the "invalid" characters. The desktop client will not. It replaces the characters it doesn't like with spaces. 2) We did as suggested. Now when adding a ~200 meg attachment we get an error. The log file shows: 2018-01-22 09:59:13.857 piaws070.r...
by tficken2
Fri Jan 19, 2018 2:52 pm
Forum: Support (Vault Professional)
Topic: entering Work Items
Replies: 10
Views: 27603

entering Work Items

Hello again, 1) So we discovered that Vault doesn't allow certain (valid) characters in file names. Thus far we've discovered + and & are not allowed. Is there a complete list of disallowed characters anywhere for our reference? 2) I think we've uncovered a maximum attachment file size of 10 meg...