Search found 8465 matches

by Beth
Thu Apr 12, 2018 1:53 pm
Forum: Support (Vault Professional)
Topic: group check in comments not immediately refreshed
Replies: 1
Views: 2549

Re: group check in comments not immediately refreshed

After some testing it looks like this only happens with deleted files. I will get this logged for the developers.

I'm not sure how useful an item comment would be on an item you are deleting though.

F: 19949
by Beth
Wed Apr 11, 2018 2:55 pm
Forum: Support (Vault)
Topic: Wait timeout for mutex after 30000 milliseconds
Replies: 8
Views: 7924

Re: Wait timeout for mutex after 30000 milliseconds

What is the OS of the machine in question? Are you using the Vault .Net command-line client or the Java command-line client? Have any updates been installed right before the issue started or since then? Do you have any instances of either Vault or Jenkins on the server running that haven't terminate...
by Beth
Wed Apr 11, 2018 1:57 pm
Forum: Support (Vault)
Topic: ASP Pages blank after installing MediaWiki
Replies: 9
Views: 9753

Re: ASP Pages blank after installing MediaWiki

You're welcome.

Thanks for the update.
by Beth
Wed Apr 11, 2018 1:56 pm
Forum: Support (Vault)
Topic: Wait timeout for mutex after 30000 milliseconds
Replies: 8
Views: 7924

Re: Wait timeout for mutex after 30000 milliseconds

What happens if you try the same command manually from the command line?
by Beth
Wed Apr 11, 2018 9:29 am
Forum: Support (Vault)
Topic: ASP Pages blank after installing MediaWiki
Replies: 9
Views: 9753

Re: ASP Pages blank after installing MediaWiki

The following error definitely indicates the issue mentioned here: https://support.sourcegear.com/viewtopic.php?f=13&t=22910. ----4/10/2018 10:43:39 AM ..... Uncaught Exception: Could not load file or assembly 'MySql.ConnectorInstaller, Follow the suggestions in the link provided and that should...
by Beth
Tue Apr 10, 2018 3:56 pm
Forum: Support (Vault)
Topic: Merge Branches and renegade files
Replies: 1
Views: 3126

Re: Merge Branches and renegade files

I'm not sure I understand the steps fully here. Could you send an email to support at sourcegear.com with a link to this forum thread so that I could take a closer look?
by Beth
Mon Apr 09, 2018 7:58 am
Forum: Support (Vault)
Topic: ASP Pages blank after installing MediaWiki
Replies: 9
Views: 9753

Re: ASP Pages blank after installing MediaWiki

I didn't see the parts of the log file you were trying to attach. Can you attach that again?

Check the Vault Server Log for errors when you are trying to connect to the Vault admin web page as well. Any errors there?

Is Vault and Mediawiki using the same website in IIS?
by Beth
Thu Apr 05, 2018 7:50 am
Forum: Support (Vault)
Topic: ASP Pages blank after installing MediaWiki
Replies: 9
Views: 9753

Re: ASP Pages blank after installing MediaWiki

If MediaWiki is using MySQL, you also run the risk of this issue: viewtopic.php?f=13&t=22910.
by Beth
Thu Apr 05, 2018 7:48 am
Forum: Support (Vault Professional)
Topic: query sorts
Replies: 4
Views: 3469

Re: query sorts

Feature request logged. Thank you for the feedback.

F: 19945
by Beth
Wed Apr 04, 2018 3:56 pm
Forum: Support (Vault)
Topic: ASP Pages blank after installing MediaWiki
Replies: 9
Views: 9753

Re: ASP Pages blank after installing MediaWiki

Have you tried to reach the admin web page from a different browser? Check your IIS logs at C:\inetpub\logs. In there should be codes at the end of each request. They may look like 200 0 0 or 404 0 14. Can you post the errors that happen in the log files when you try to access the Vault admin web pa...
by Beth
Wed Apr 04, 2018 7:48 am
Forum: Support (Vault)
Topic: Vault Options Greyed Out
Replies: 1
Views: 2937

Re: Vault Options Greyed Out

Vault doesn't specifically support the Business Intelligence Studio (BIS). There may be some differences between that and SQL Server Management Studio (SSMS). As a test, go into SSMS, create a test project, then go to the Tools - Options - Source Control. Do you see options there? What happens if yo...
by Beth
Wed Mar 28, 2018 1:09 pm
Forum: Support (Vault Professional)
Topic: Picking up earlier version of source
Replies: 3
Views: 3467

Re: Picking up earlier version of source

It won't affect the data, but it will affect the statuses. You may get either a Missing or Unknown status. Just set the working folder again, then perform a Get Latest with the option Do Not Overwrite/Merge Later.
by Beth
Mon Mar 26, 2018 7:38 am
Forum: Support (Vault Professional)
Topic: query sorts
Replies: 4
Views: 3469

Re: query sorts

Did my suggestion provide you with what you were looking for?
by Beth
Fri Mar 23, 2018 1:56 pm
Forum: Support (Vault Professional)
Topic: query sorts
Replies: 4
Views: 3469

Re: query sorts

After you run the query, click on the heading for needed for reverse sorting.
by Beth
Thu Mar 22, 2018 1:36 pm
Forum: Support (Vault)
Topic: Failed to register project with Vault Enhanced Client
Replies: 14
Views: 15472

Re: Failed to register project with Vault Enhanced Client

Thank you for posting the additional information.