SourceGear Support

That's fine then.

Some other things to check:
What amount of memory is the ASP.NET process consuming (in task manager)? In IIS5 the process is called aspnet_wp.exe and in IIS6 it's called w3wp.exe.

What is the value of the TreeManagerSize in vault.config?

Usually this kind of thing happens when one doesn't have enough RAM on the server. My first suggestin would be to really increase your RAM.

Thanks

Can you tell me what version of the editor you are using?? I'll try to reproduce it here.

Thanks

Have you seen this post on this issue?
http://support.sourcegear.com/viewtopic.php?t=1866

This should help solve the hangs. I can also put in a feature request for you if you want.

Can you tell me more about your set-up, such as the server OS, version of SQL, service packs, etc.? Is the server performing any other major functions? What errors are you receiving? When Vault works are you logged in as Admin or a domain user? If you look at Vault Service in IIS and look at Propert...

On second thought...

What editor is are you selecting for View? Where is your temp directory? (%temp%)

Does this happen for all files? Do all the files have spaces in the name?

Could it be your working folder is not set properly? The working folder can be set through the Solution Explorer in Visual Studio 2005. From the Visual Studio Help files: "Sometimes Solution Explorer indicates folder locations marked by wavy underlines. These entries represent invalid paths rel...

Thanks for the log. Can you look through your event viewer or machine logs and see if there are corresponding errors there as well? I think there will be.

Thanks

The log hasn't made it to me. Did you send it to either beth at sourcegear.com or support@sourcegear.com?

I'm trying to somehow mark specific versions of my project files so I know when the last regression test was done. E.g., if I've got a bug, I want to be able to know the latest version that was 'tested ok'. You could select the files you want, right click and add a label to them all to mark them, o...

The Citrix Server with the client loaded is the only machine having issues? (Sorry if some of my posts seem confusing, I keep thinking server side.) So that we can look at some sort of log, enabling client side logging would be useful. Here is a link to some information for setting that up. http://s...

In this post, we have some information that may help you. http://support.sourcegear.com/viewtopic.php?t=783
If it persists after taking those recommendations, just let me know.

Thanks

That looks like a good place to start. This forum post I believe had similar issues: http://support.sourcegear.com/viewtopic.php?t=6281&. The RAM on the VSS database seems awfully low and can cause the export to be slow and to time out. I believe the Import/Export tool can be run from the other ...

In the Vault client, under Tools-Options-General, you can uncheck "Make Vault Your Default SCC Provider". In Visual Studio, I set the options for one of the SCC providers, get my project opened and bound to the source control. Then I open my next project and changed the SCC provider. When ...

Back on the log fiile, the important part is to make sure that the VaultShadowFolder ASP.Net process has correct file permissions on the folder you set up. The way you have two servers set up is not really a standard set-up for Vault to deal with, and we've never tested this to show that it would wo...