Search found 52 matches

by Tilman
Mon Apr 16, 2007 9:05 am
Forum: Gold Support (Vault) -- Read-only
Topic: HTTP status 503: Service Unavailable
Replies: 11
Views: 13481

Yes, we do have shadow folders enabled. As far as I can tell they are working fine, though.

Tilman
by Tilman
Mon Apr 16, 2007 7:50 am
Forum: Gold Support (Vault) -- Read-only
Topic: HTTP status 503: Service Unavailable
Replies: 11
Views: 13481

HTTP status 503: Service Unavailable

Hi, We seem to be getting the below log entry a lot (every couple of minutes). ----16/04/2007 13:37:37 xxx--xxx.xxx.com(xxx.xxx.xxx.xxx)--SSL Disabled Exception in plugin thread : The request failed with HTTP status 503: Service Unavailable. Vault seems to be running more or less fine, though. Any i...
by Tilman
Thu Apr 12, 2007 5:32 am
Forum: Gold Support (Vault) -- Read-only
Topic: Check out doesn't work
Replies: 7
Views: 7139

Hi again,

Thanks for your help, we have now moved our Vault database to a new beefy server which seems to have fixed the problem.

Tilman
by Tilman
Wed Apr 11, 2007 9:51 am
Forum: Gold Support (Vault) -- Read-only
Topic: Check out doesn't work
Replies: 7
Views: 7139

Sorry, overlooked those questions. The sgvault.mdf is 17GB and the sgvault_log.ldf is 7GB, and they are allowed unrestricted growth. Maybe I should also mention that the database ran out of space because the disk as full. We did create some more space, which made the 'FailDB...' errors go away, and ...
by Tilman
Wed Apr 11, 2007 8:58 am
Forum: Gold Support (Vault) -- Read-only
Topic: Check out doesn't work
Replies: 7
Views: 7139

Having said that, it seems to work, very infrequently.

Also, it's more less everybody in our company who's got the problem.
by Tilman
Wed Apr 11, 2007 8:55 am
Forum: Gold Support (Vault) -- Read-only
Topic: Check out doesn't work
Replies: 7
Views: 7139

Hi Beth, We are just using the GUI on its own. Here is the information you requested: Client Information Vault Client Version: 3.5.1.4786 .Net Framework Version: 1.1.4322.2032 Operating System: Microsoft Windows XP Professional Service Pack: 2.0 OS Version: 5.1.2600 Total Physical Memory: 2 GB Time ...
by Tilman
Wed Apr 11, 2007 6:19 am
Forum: Gold Support (Vault) -- Read-only
Topic: Check out doesn't work
Replies: 7
Views: 7139

Check out doesn't work

Hi, Our check outs have stopped working. I.e. when we do a checkout everything is going fine, according to the Messages tab, but then the GUI doesn't display the file as checked out out, neither in the folder, nor in the Pending Change Set tab. Also, the check in button is disabled. When I look at s...