SourceGear Support

Hi folks,

I want to add a new field to an existing work item tracking database. Am I going to get into trouble? Thanks!

Tara

Hi Tonya, This is a non-issue. I think the users not receiving issues checked the "Receive email notifications as daily digest" checkbox without realizing that it would affect the work item notifications too. No one seemed to remember doing that, but when two people mentioned that they wer...

Hello folks, Suddenly, we have some users who are not receiving Work Item notification emails. These users are set up to receive notifications, and have received them in the past. But some users ARE receiving Work Item notification emails. Are there any known issues around this? Could something be c...

It would be nice to have a notification option for "Send email (once) when an item is assigned to me", rather than sending an email every time an item assigned to me is changed. Often I will go in and edit typos, add more detail, change names of products... Little things that don't require...

Updated script (email seemed to have butchered the original) seems to have resolved the issue. Thank you!!

Update: I sent an email with the results of our attempt to run the script.

Thanks for the update! Is there an ETA on a next release?

Hi Tonya,

1) We are using Vault 10.0.2.30936.
2) Browser is Microsoft Edge.
3) The files are not large.
4) Good question. I don't know, we don't use the GUI client for Work Items.
5) Yes, I can add all items if I add them separately.

Thanks!

Tara

If I attempt to attach multiple files to a work item at once (via the web client), like this: https://ibb.co/dts0FY3 After I click Add, it's very random seeming as to which files are attached to the work item: https://ibb.co/GtTKbGy I don't know that I've ever gotten ALL of the attachments at once. ...

Hi guys, This is a two parter: 1) It's too easy to accidentally associate the wrong change set with a work item. In the Vault client, I select the work item and open it. At the bottom right I select the Associated Changesets tab and in there select Browse. The "Add a Changeset Association"...

Confirmed. That is exactly correct.

Hi folks, I've been having issues finding Work Items when I KNOW they are there. I think I've narrowed down the problem to a set of reproducible steps. We are using the web client. 1) I select Item Tracking tab and then click on our project name (we only have one currently). 2) I'm defaulted to see ...

Small weirdness here. Several months ago I noted that the web client will allow attachments with "invalid characters" (+ and & being two of them). The desktop client however, will replace the "invalid" characters with spaces when I attach. Along the same lines, if I have spac...

Hi folks, We're using Work Items via the web client. When I enter a Work Item with multiple attachments, all attachments get the same (the last one) attachment Description. To dupe: 1) Press Add to enter a new Work Item. Fill in any required fields. 2) Time to add Attachments. Press the green plus i...

This is an odd thing I've noticed. You can apparently get yourself into a scenario where this works properly, but I'm not sure HOW. I CAN seem to consistently break this (in Chrome, MS Edge and Internet Explorer) with a certain set of steps though: 1) Run browser and Vault opens and I am logged in. ...