SourceGear Support

Using Chrome (because I can't get to it with IE10) when I try to run the time tracking report I've noticed that if effectively ignores the date range I put in (which is 01-Oct-2013 to 20-Oct-2013) and lists all time entries.

I'd suggest we schedule a remote assist session where I can take a closer look. Email me at support at sourcegear.com, ATTN: Linda. Please include a link to this forum post. During what hours would you be available to work with me? I have a day job and its my off hours consulting where I use Vault....

jcohron wrote:How embarrassing (for me). The reboot solved the problem. Reports are up and running. I too had to install .NET 4.5.

Not at all. I thought it should work without a reboot too.

Report Viewer only needs to be on the Vault Server machine, where IIS is installed. Have you tried restarting IIS? Use the "iisreset" command from a command prompt on the Vault Server machine. If that doesn't work: What error are you getting? Send me your VaultPro and Vault server logs. T...

lbauer wrote:You might also try refreshing your browser cache with Ctrl-F5.

We'd seen problems with display when old Vault information was cached.

That didn't work, and I did clear the cache. The result is the same in metro ie and desktop.

Are there any known problems using vault pro in ie10 on Win8 pro?

lbauer wrote:See this link for information on the Report Viewer:

http://support.sourcegear.com/viewtopic ... 47&t=21867

This problem appears to be fixed now.

lbauer wrote:You may need to install Report Viewer:

http://support.sourcegear.com/viewtopic ... 47&t=21867

Let me know if this does not resolve the problem.

This doesn't fix the issue; all that happens is the URL has a # appended to it, but I can't select a report to run.

I'm using ie10 on Win8 and if I click the item tracking tab, the a project I see a Report tab. But nothing happens when I click or hover over it. Any ideas?

I've upgraded to vault pro 7 from 6.1 and I'm having a problem running reports. If I turn off custom errors, I see its missing report viewer. Server Error in '/VaultService' Application. -------------------------------------------------------------------------------- Parser Error Description: An err...

I haven't done anything like this, but we recently evaluated a product called ProGet. Now, its main purpose is a self hosted Nuget feed server, but I believe it also has a symbol server built in. If you're looking for a private Nuget feed anyway, this could work for you.

I'm changing to using NuGet to track dependencies and install them. I have a project that references dragnetlib, VaultClientIntegrationLib, VaultClientOperationsLib and VaultLib since the project assembly is used on my build server for Vault MSBuild tasks. It would be nice to have these libraries ho...

I'm using the Vault Pro issue tracker, and on occasion I find a need to clone / duplicate an item. One use case is if my client enters multiple features into one ticket, I could duplicate the item and then edit each one so they are unique feature requests. (Also, if this is done in 7+, I would think...

Open up your registry and go to HKEY_CURRENT_USER\Software\SourceGear\VaultPro\Client\Settings. What does it say there for a cache location? It says: C:\Windows\Temp\SGVaultIndex\cache I'll try deleting the VaultPro_1 folder there. Ok, I deleted everything in the cache folder (even the other folder...

Beth wrote:Open up your registry and go to HKEY_CURRENT_USER\Software\SourceGear\VaultPro\Client\Settings. What does it say there for a cache location?

It says: C:\Windows\Temp\SGVaultIndex\cache

I'll try deleting the VaultPro_1 folder there.