Search found 249 matches

by sterwill
Tue Oct 26, 2004 12:23 pm
Forum: Support (Vault)
Topic: Feature request: collaps all nodes in VaultGUIclient
Replies: 2
Views: 3621

I've logged this request to be addressed in a future release of Vault. Your current work-around (deleting CacheMember_ExpandedNodes) is perfectly safe, and will accomplish the same thing.
by sterwill
Mon Oct 25, 2004 4:07 pm
Forum: Knowledge Base (Vault)
Topic: Available Vault Client Logging Classes
Replies: 0
Views: 12544

Available Vault Client Logging Classes

This KB article lists the logging classes available to the Vault client-side logging facility. Read this article on Client Side Logging for details on enabling it. Also, there is a KB article at http://support.sourcegear.com/viewtopic.php?t=2898 that describes additional logging available for just t...
by sterwill
Mon Oct 25, 2004 9:44 am
Forum: Support (Vault)
Topic: System.ExecutionEngineException
Replies: 1
Views: 2536

Could you post a screenshot of the error message? I ask because some Vault server errors can be transmitted to the client over the network, and they show up in a special Vault error dialog. If the error is from the server, it would be shown this way. If it appears as a standard Windows popup dialog,...
by sterwill
Fri Oct 22, 2004 4:02 pm
Forum: Support (Vault)
Topic: Issue: Modified time stamp on get from history incorrect
Replies: 1
Views: 2216

This seems to be a long-standing bug in the Vault client. It's been logged, and will be fixed in a future release.
by sterwill
Fri Oct 22, 2004 3:42 pm
Forum: Support (Vault)
Topic: Deleted files appeared to user and Get fails to get any file
Replies: 3
Views: 3544

The log file, near the very end, contains the following line: 10/22/2004 1:55:50 PM <get>: [GUIClientWorkerThread:3124] BeginDownloadFiles called, downloadID: Unlike other lines that include the downloadID, this one is missing. That means that the server didn't respond to the client's request to dow...
by sterwill
Fri Oct 22, 2004 2:41 pm
Forum: Support (Vault)
Topic: Vault Client error when connecting to repository
Replies: 3
Views: 3239

It seems like a baseline file is missing from the hidden folder. A work-around would be to delete the folder "C:\Documents and Settings\Paul Hetherington\Application Data\SourceGear\Vault_1\Client\500fa77f-43e8-83be-044f5980e8d9\phetherington\_sgvault\740562247\", and all the files in it. ...
by sterwill
Fri Oct 22, 2004 1:23 pm
Forum: Support (Vault)
Topic: Vault hangs after exception received
Replies: 3
Views: 3229

The contents of the exception message Vault displays would be most helpful.
by sterwill
Fri Oct 22, 2004 12:35 pm
Forum: Support (SourceOffSite)
Topic: Cisco ACL for SOS Client
Replies: 2
Views: 2915

When the client initiates a connection the SOS server, it binds to a random port on the client side (common behavior for TCP clients). The destination port will be 8081. This single socket connection is used for all communication; there is no connect-back or reconnect (like in FTP). I don't know the...
by sterwill
Fri Oct 22, 2004 12:22 pm
Forum: Support (Vault)
Topic: Vault Client error when connecting to repository
Replies: 3
Views: 3239

Did you receive this message simply from connection to a repository with the Vault Windows Forms client? Or were you performing some sort of operation (Get Latest Version, Check Out, etc.)?
by sterwill
Tue Oct 19, 2004 10:23 am
Forum: Gold Support (Vault) -- Read-only
Topic: Vault API question: knownServerRevision param for .Refresh
Replies: 3
Views: 5300

I don't think the problem you're trying to solve is related to this parameter. If a tree delta is being transferred even when you're up-to-date, it's probably a different problem. Do you have a large number of shared items in the repository? Refresh must contact the server every time it's called, or...
by sterwill
Tue Oct 19, 2004 8:19 am
Forum: Support (Vault)
Topic: Verfication of Backup
Replies: 2
Views: 2343

SQL Server will also (optionally) verify any backups it makes. If you use Enterprise Manager to backup your Vault database (instead of the Vault admin tool), you can check the SQL event logs to make sure the database verified.
by sterwill
Mon Oct 18, 2004 8:53 am
Forum: Gold Support (Vault) -- Read-only
Topic: Vault API question: knownServerRevision param for .Refresh
Replies: 3
Views: 5300

You almost always want to set knownServerRevision to -1 when calling ClientInstance.Refresh(). The purpose of this parameter is to allow the Refresh call to skip the network hit if knownServerRevision is the revision the tree cache is already at, if the value you passed was not -1. You would only pa...
by sterwill
Sat Oct 16, 2004 10:54 am
Forum: Support (Vault)
Topic: One file particularly slow on check-in
Replies: 1
Views: 2176

If the messages pane says "Ending transaction", then the delta that describes the changes from the baseline is completely uploaded, and the client is simply waiting on the server to put the changes into the database. The the size of the file and the size of the delta (bytes changed since l...
by sterwill
Fri Oct 15, 2004 9:29 am
Forum: Support (Vault)
Topic: Creating Repository
Replies: 4
Views: 3262

You'll need to change your access level parameter to Init() to be VaultClientNetLib.VaultConnection.AccessLevelType.Admin, so the administrative set of web services on the server is available to the client instance.

Also, be sure to supply a user in the admin group when you perform the login.
by sterwill
Fri Oct 15, 2004 9:27 am
Forum: Support (Vault)
Topic: working folder storage location
Replies: 4
Views: 3689

Currently there is no feature to do the cleaning. It was always intended to be included with an early version of Vault, but other features took priority, and the work-around for setting new working folders (although not automatic, and not simple), has kept people going thus far.