SourceGear Support

Trying to get the Vault CPC to use Araxis Merge for file/folder comparison. I think I have the command line parameters right but I get "Cannot run program "/Applications/Araxis Merge.app": error=13, Permission denied" when I try to compare files from Vault. Permissions look like:...

While trying to solve another problem with permissions I was told that IIS_IUSRS is the identity that the general public has while browsing at my website. So giving that user full access to my shadow folders (which in this case is my website) isn't the best idea. The solution was to enter "IIS ...

The URL was definitely wrong. I modified it to point to the new server instead of the old one. I noticed it did not change in the list of plugins, so I tried to modify it again and got an error. I thought maybe the page needed to be refreshed so I hit the link to the plugins again and go this error:...

Beth: We talked on the phone... still trying to get shadow folders to work. Shadow folders are in on the same machine as Vault. They are not getting updated when I check in a file. Copied working folder associations from old web config. Tried giving several different identities full access to the fo...

I'm re-activating this thread because it addresses the same issues I'm running into going from 8 to 9. First, the server installer defaults to installing to inetpub/wwwroot but then gives you the choice of selecting a different website to install to. You end up with some stuff installed to wwwroot a...

Yeah, I take that all back. It's doing it again with the new user ID and I never used the new user on any other machines. So something is broken in the client. Or perhaps it's OS X 10.11.3, but I have been running under 10.11.3 for a long time. And it worked for a while and stopped working after an ...

Thanks for the help on the phone. Late last night I deleted every trace of Vault from my MacBook, including all the sgbak folders in every project, cache folders, data folders, and the application itself. Then I restarted IIS on my Vault subdomain, downloaded a fresh copy of the CPC, and installed. ...

Just repeated the process to be sure. Undo my checkout of the file in question. It goes to Renegade status. Exit the Vault CPC. Delete the entire Repository cache (the folder named with a GUID). Go to the server and restart IIS for my vault subdomain. Run the Vault CPC. Log in. Get Latest Version of...

After I sent this I realized I could restart IIS just for my Vault subdomain, so I did that. I repeated the whole process of deleting the client-side cache and whatnot. No difference in behavior.

So to recap: I normally use Vault CPC on my MacBook. The other day I installed it on a Mac Pro and thought I was logging into my second user account but actually was logging into the same account I use on my MacBook. For reasons beyond my comprehension, that made it so I could add and delete files f...

Suddenly today, I cannot check in changes to existing files. I can check in new files; I can delete files from the project. But I cannot check out a file, change it, and check it in. Just installed the version 8 CPC onto a machine that hasn't had Vault on it. Running Java 1.8.0_77. No problem gettin...

I'm normally not a fan of the Edit/MergeBadly/CommitCorruptedSource mode of source code "control" but given that I am the only developer on this current project it should be relatively safe. I'll give that a try. Any thoughts on how to avoid this? Any idea where the users-mbp host name is ...

I have CRC file detection turned on. That must be the default; I don't remember ever messing with that. I am using Vault 8. Working folder is on my local hard drive under OS X. I agree that it is case insensitive (TEXT.txt and text.txt are the same file). I don't change it ever, because I've done th...

OK I'm starting to get pissed off now. I spent most of a day doing the following: I had several files checked out. The changed ones were marked as "Renegade" by Vault. I logged into the Vault server as administrator and undid all my checkouts. I renamed my working folder so that I had a co...

This is happening again. I had several files checked out and was working on some of them. I accidentally closed the CPC at some point during the day, so at the end of the day when I went to check in my work, I re-launched the CPC. Now every file I had checked out and have changed is marked "Ren...