SourceGear Support

If i run the maintenance update - say from 4.0.6 to 4.1, do i still need to uninstall Dragnet first?

The problem still persist. Decided to create a new entry at http://support.sourcegear.com/viewtopic.php?p=38082

Attach is the log file. Also the screen shot. Sometimes i can't even login as admin. However after a while, it was OK. I must have missed out something. I have attempted to clear cache & restart server. The problem still persist. Other users face the same problem. I have posted it at http://supp...

Version 4.0.6.15954 Cache Level = 1 DataBase Buffer Size (KB) = 256 LogFile Path = C:\WINDOWS\Temp\sgvault Log Level = Quiet Archive Log = Weekly ReverseDNS Lookup = True Maximum HTTP Request Length = 102400 Overwrite Log on Startup = False Session Timeout = 4320 SGVault Working Directory = C:\WINDO...

After restarting the server, no more error recorded in the log. Will stop obliteration for now. The sgvault_log.LDF size now is 17GB.

Great product. It makes me score better in "The Joel Test" - http://www.joelonsoftware.com/articles/fog0000000043.html I have just upgraded to ver 4.0.6 with more users added. The technical support response is excellence - through the online support forum. See my reply on http://stackoverf...

Suddenly Vault Client respond with various error messages, such as Invalid Cast, login fail, No Permission, etc. I have attached the log file. Prior to this, i am performing obliteration. Will this cause a problem? Is there any setting i have missed out?

When upgrade from ver 3.1 to ver 4.0.6, i was forced to uninstall Dragnet in order to install the new vault server. Since i have no plan to move to Fortress, is there any way out? Through the years, we have collected quite a huge amount of information in Dragnet - in fact it has served as our knowle...

New version of 4.0.6 has an improved obliterate function - you can navigate to individual folder to permanently purge out the deleted files from the database. It helps in certain extend to clean up the database - at least for my situation. For a more detail discussion on this topic - please visit ht...

Which recovery model do you recomment? I have changed it to Simple, is that OK? Can i run the log truncate with active users logging in? (Sorry, i am totally new to SQL Server )

I've just upgraded to ver 4.0.6 from 3.1.7. Feeling excited with the new web admin interface. However, when i start using the obliterate function, the excitement dwindle down a little bit . So, please count my vote in for the recursive search feature.

When i click on the Users menu under Server Settings, the web page display "Error in the application" message. Following is the entry in sgvault.log file (the IP address is intentionally modified): 10/20/2007 11:28:01 AM admin--secondary.secondary.micromodular.com(xxx.xx.x.x)--SSL Disabled...

Ok. My mistake (the database was not restored properly - i am testing on another server - not the production server). The upgrade can be performed directly from 3.1.7 to 4.0.4 - It does works.

I have tried upgrading directly from ver 3.1.7 to ver 4.0.4 - it does not work. The following error message appear when i install Vault Server: Connecting to the SQL Server...OK Verifying the SQL Server requirements...OK Checking for an existing databases...Found. Asking for database's fate...Keep e...

I already have one Vault Server running OK since 2004 - ver 3.1.7 running on .Net Framework 1.1 Right now i am attempting to migrate the Vault to a new server - with better hardware specification & also to allow external access. I am not installing Vault 4.0. I am installing Vault ver 3.1.7. Ex...