SourceGear Support

Greetings, I'm trying to add items to Dragnet using the web service and I'm getting an exception from the database when I try to insert an item. The exception reads "1: Failure --> INSERT statement conflicted with COLUMN CHECK constraint 'chk_items_accesstype'. The conflict occurred in database...

I'm assuming that you don't want to set up a VPN to allow those outside developers access to your Intranet? That is correct. We are working with subcontractors and they aren't allowed to have access to our intranet. Our corporate VPN client provides access to our intranet. Our best bet is to move v...

Greetings, We currently have vault up and running just fine on our intranet. We will soon be working on projects where we will be working with other developers and need to move vault outside of our intranet. Other than installing the vault server and moving the database to an external machine are th...

The refresh command isn't hooked up for performance reasons. Invoking most commands in the IDE will also do a refresh (Get Checkout, etc), but a safe one to invoke would be the "SourceGear Vault Properties" command, which shows you the status of an individual file. How about disabling the...

Greetings, Is there a way to force vault to update the status icons it desplays next to each file in VS.NET. In our team development enviornment we check out with exclusive locks and often times I won't realize that a file is checked out until I try to check it out. I'm using 2.02 with VS.NET 2003. ...

Greetings, I've searched the forum and didn't see this topic covered. Is it possible to specify the location of the _sgbak directories? Assuming there isn't is it safe to go in and clean it out every so often? For example, I have 15 different copies of one particular file in the _sgbak folder. What ...