Problems with compression on the client

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kasiapoleszak
Posts: 3
Joined: Fri May 08, 2009 9:17 am

Problems with compression on the client

Post by kasiapoleszak » Fri May 08, 2009 9:22 am

Hello

I have just updated my SourceOffSite client to version 4.2 and I'm experiencing some problems with the compression. When I bring down a large XML file, it gets corrupted when the compression for data transfers is turned on. Everything works fine with compression turned off.

All of my colleagues are using version 4.2 and they are not experiencing any problems. Could it be a setting on my machine that is causing this?

Thanks in advance for any help.

Best regards
Kasia Poleszak

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Problems with compression on the client

Post by lbauer » Fri May 08, 2009 3:07 pm

Are you using encryption to connect to the SOS Server?
Linda Bauer
SourceGear
Technical Support Manager

kasiapoleszak
Posts: 3
Joined: Fri May 08, 2009 9:17 am

Re: Problems with compression on the client

Post by kasiapoleszak » Mon May 11, 2009 6:49 am

No, we don't use encryption because we use VPN. But that applies to all of us in my company, but only I'm experiencing problems.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Problems with compression on the client

Post by lbauer » Mon May 11, 2009 1:00 pm

I checked with our developers -- there are some known issues with large files and the current compression. This will be fixed in SOS 5.0, due out later this year. In the meantime, we suggest turning off compression when you're working with large files.
Linda Bauer
SourceGear
Technical Support Manager

kasiapoleszak
Posts: 3
Joined: Fri May 08, 2009 9:17 am

Re: Problems with compression on the client

Post by kasiapoleszak » Tue May 12, 2009 3:29 am

Thanks for your help.

Best regards
Kasia

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Problems with compression on the client

Post by lbauer » Tue May 12, 2009 7:05 am

You're welcome.
Linda Bauer
SourceGear
Technical Support Manager

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