Not seeing all of the projects

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pottsar
Posts: 2
Joined: Wed Oct 13, 2010 2:22 pm

Not seeing all of the projects

Post by pottsar » Wed Oct 13, 2010 2:42 pm

I have an unusual problem. I renamed the VSS DB folder. Then in Server Manager I deleted the old DB reference. I added a new DB reference utilizing the new path and I restarted the services.

Now I only see a small portion (5 of 50) of the projects that are in this VSS database. Using the VSS Client, I see all of the projects.

I checked the windows sharing permissions and security and I do not see any problems there.

I am using SOS 4.2

Any help is appreciated.

Richard Potts

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Not seeing all of the projects

Post by Beth » Wed Oct 13, 2010 2:48 pm

Did you perform a restart of the SOS service?

Do all SOS clients have the same view or does just one user get this result?
Beth Kieler
SourceGear Technical Support

pottsar
Posts: 2
Joined: Wed Oct 13, 2010 2:22 pm

Re: Not seeing all of the projects

Post by pottsar » Wed Oct 13, 2010 3:11 pm

I did restart the service and there are several clients experiencing this.

However, I did find a solution. At the client I did a Refresh Project Tree and SOS did grab the entire tree and is now displaying all of the projects.

This action solved the problem for me. I'll post tomorrow if the remote users continue to have problems, but I'm pretty sure this is the solution.

Thanks for the quick reply.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Not seeing all of the projects

Post by Beth » Wed Oct 13, 2010 3:57 pm

Thank you for the update.
Beth Kieler
SourceGear Technical Support

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