Need help in SOS configuration and database backup

If you are having a problem using SourceOffSite, post a message here.

Moderator: SourceGear


Posts: 2
Joined: Tue Aug 19, 2014 7:43 am
PostPosted: Tue Aug 19, 2014 7:49 am
Hi,

We are planing to migrate our SOS server from Windows 2003 r2 to Windows 2008 R2. Please help me in understanding how to backup the SOS configuration and database and restore it on after the upgrade.

We are using SOS 4.5 and 5

Thanks a lot

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Tue Aug 19, 2014 9:42 am
Some of your configuration elements are going to change. For example, if you have your users using the secure port, then new keys need to be sent to the users after the server is set up.

The file that has your configuration information is sossvr.prp. That is found in the server directory, which is C:\Program Files (x86)\SourceGear\SourceOffSite 5 Server by default.

To move to a new server
1) Backup your VSS database
2) Move your VSS database to the new server.
3) Install SourceOffSite on the new server.
4) You can move over a copy of your sossvr.prp to the new installation.
5) Open up the SourceOffSite Server Manager to adjust any settings.
6) Start the SOS Service.
Beth Kieler
SourceGear Technical Support

Posts: 2
Joined: Tue Aug 19, 2014 7:43 am
PostPosted: Fri Sep 12, 2014 6:22 am
After migrating the SOS we are unable to access one of the Database. the Client crashes or stops with a error Operation failed -$/

Please find the screenshots attached.
SOS-5.jpg
SOS-5.jpg (115.26 KiB) Viewed 5857 times
SOS-5_2.jpg
SOS-5_2.jpg (161.89 KiB) Viewed 5857 times
SOS-5_3.png
SOS-5_3.png (152.75 KiB) Viewed 5857 times

Operating system:Windows 2008R2/VS9/SQL 2008 with SOS 4.0 and 5.0 Server. The database is stored in the separate disk.

I have attached screenshot of error message we are getting.

Regards

Balaji

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Fri Sep 12, 2014 7:37 am
What version of VSS are you using?

Can you either post or look at your SOS Server log? That's found in the SOS directory where you installed the software and is called log.txt.

Have one of your clients try renaming their client-side cache. Instructions are in this KB article: viewtopic.php?t=1059.
Beth Kieler
SourceGear Technical Support

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Tue Sep 16, 2014 8:24 am
Email received. We will continue the discussion offline.

HS: 231523
Beth Kieler
SourceGear Technical Support

Return to Support (SourceOffSite)

Who is online

Users browsing this forum: No registered users and 13 guests