Changing IP, domain, or server machine name

A collection of information about Vault, including solutions to common problems.

Moderator: SourceGear


Posts: 8418
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Thu Feb 04, 2016 9:30 am
How the IP change, or a domain change, or server name change could effect Vault is in the following ways:

1) DNS routing.

If Vault is reached through an alias or host header, then the DNS server entry needs to be changed to point to the correct server. Users or the server might also have an entry in the hosts file that would need editing.

2) IP address assignment to the website.

If the website on the Vault server was assigned a set IP address, then that address may need to change. If the IP address wasn't assigned to a set website, then nothing needs to be done there.

3) Vault plugins.

In the Vault admin web page under Vault plugins are URLs pointing to Vault services. If they point to anything except 127.0.0.1 or localhost, then they may need to be edited so they can reach their services. If they point to a server alias or FQDN, and that was changed in the DNS, then they may still work. Click the magnifying glass next to the URL to see if it gives and error or a page of methods.

4) Shadow Folders.

If the Shadow Folders are reached through an IP address, then they may need to be edited to reach the correct machine. These are set in the Vault admin web page, under each repository name, under the Shadow Folder Links.

In addition, find the shadow folder service web.config file found in the Vault website. By default that is in C:\inetpub\wwwroot\vaultservice\vaultshadowfolder. Find the older server name and replace it.

5) Notifications

If the IP address change affects the email server, then in the Vault admin web page under Email, you may need to adjust your settings.

Find the notification folder service web.config file found in the Vault website. By default that is in C:\inetpub\wwwroot\vaultservice\vaultnotifyservice. Find the older server name and replace it.

6) AD authentication

If the domain name changes, then the AD authentication needs to be changed. In the Vault admin web page, click on Advanced Settings and enter the new domain name. Then go to Users and edit each user to use the new domain name.

7) Vault Database Connections

If the IP or name change is on the machine where SQL Server is located, then the SQL connect string needs to be changed. Find the web.config file under the vaultservice folder and search for the old server name or IP address. If you are using Vault Pro, also check the web.config under the vaultpro folder

8) Vault Indexing Service

The indexing service is used by the Find in Files feature. Find the index folder service web.config file found in the Vault website. By default that is in C:\inetpub\wwwroot\vaultservice\vaultindexservice. Find the older server name and replace it.
Beth Kieler
SourceGear Technical Support

Return to Knowledge Base (Vault)

Who is online

Users browsing this forum: Google Feedfetcher and 1 guest