"User authentication failed" in log file

A collection of information about Collab, including solutions to common problems.

Moderator: SourceGear

Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear
PostPosted: Thu Feb 12, 2004 4:58 pm
"User authentication failed" appears in the SourceOffSite Collab Servers log file

This error means that the person who tried to log in used the wrong password. Please note that this error is related to an incorrect SOS Collab password and not an incorrect VSS password. SourceOffSite Collab has its own user names and passwords which are provided when the user account is created.
Linda Bauer
Technical Support Manager

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