"User name not found" in the log file

A collection of information about Collab, including solutions to common problems.

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Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear
PostPosted: Thu Feb 12, 2004 4:59 pm
"User name not found" appears in the SourceOffSite Collab Servers log file

This error means that the person who tried to log in used the wrong account name or does not have an account. Please note that this error is related to an incorrect SOS Collab user name and not an incorrect VSS user name. SourceOffSite Collab has its own user names and passwords which are provided when the user account is created.
Linda Bauer
SourceGear
Technical Support Manager

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