Collab server crash

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Moderator: SourceGear

PostPosted: Fri Nov 12, 2004 5:10 am
Our SOS Collab server is experiencing crashes with the following error message (from the log file):

src/server/ggs_vss.cpp:1446 in getVersionInfo(): unable to create a version enumerator.

After the message, the service stops and can be restarted manually.

Any suggestions?

Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear
PostPosted: Fri Nov 12, 2004 9:42 am
It looks like you may have some minor database corruption that the VSS Automation Component is unable to deal with. The SOS Collab primary server communicates with the VSS database through the automation component. See this KB article for details on how to analyze the database:


http://support.sourcegear.com/viewtopic.php?t=50
Linda Bauer
SourceGear
Technical Support Manager

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