Serial number not working after upgrade

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Moderator: SourceGear

Posts: 16
Joined: Fri Jul 30, 2004 12:23 pm

Serial number not working after upgrade

Post by aehlert » Fri Feb 11, 2005 1:50 pm

Just upgraded from 2.0.6 to 3.0.2 and the system will not take our serial number.

Do we have to get a new code sent to us? Our development is now on hold because of this.

Andy Ehlert

Posts: 490
Joined: Wed Jan 14, 2004 10:22 am
Location: SourceGear

Post by mskrobul » Fri Feb 11, 2005 1:57 pm

The serial number format changed in 3.0.

Your serial numbers can be upgraded at the following URL: ... grade.aspx

You will need your gold support serial numbers and the old Vault serial numbers when upgrading the serial numbers.
Mary Jo Skrobul