Timeout Session error on client

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Vista_SG
Posts: 12
Joined: Wed Jan 25, 2006 3:17 am

Timeout Session error on client

Post by Vista_SG » Wed May 24, 2006 4:38 am

Hi,

Our engineers have reported a timeout session error when they are checking in a large no of files or getting the latest version.

I am attaching a log file that was created. The server and client are both using version 3.1.8.

Hopefully you can provide a solution to this problem

Regards

Niall
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Sourcegear_Timeout_Session_log.txt
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dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
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Post by dan » Wed May 24, 2006 7:27 am

Is your server running Windows 2003? If so, you might want to disable keep-alives for the Vault service. See http://support.sourcegear.com/viewtopic.php?t=1014 for a writeup on all the different ways II6 can timeout a connection.

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