Update to 4.0.4 good, but not the licenses

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Update to 4.0.4 good, but not the licenses

Post by kjedrusiak » Thu Aug 16, 2007 7:22 am

Was told by Tech Support that we could updated to 4.X without cost.

I performed the upgrade on our server without a technical hitch, but it's saying we need to update our three licenses.

I tried to do that from you web page, but is says for each "This serial number has already been upgraded."

What am I missing?

Need to get this straightened out ASAP.


Kyle Jedrusiak

Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Aug 16, 2007 8:06 am

Contact our Sales Department at 217-356-0105 ex 399, or e-mail sgstore at SourceGear.com, and they will help you get this straightened out.
Linda Bauer
Technical Support Manager