Diagnosing e-mail notification problems

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Moderator: SourceGear

Posts: 18
Joined: Tue Apr 12, 2005 5:03 pm
Location: Australia

Diagnosing e-mail notification problems

Post by rab » Tue Oct 09, 2007 4:45 pm

Hi All,

I am trying to get e-mail notifications working again. The issue I have is that our IT people have the mail servers set to require SMTP authentication. Right now the notifications are not getting through, where are the log files that will tell me what is going on?

Rob B

Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Oct 10, 2007 6:26 am

Check the Vault Server log (sgvault.log in %windir%\temp\sgvault) plus your mail server log for any errors.

Vault 3.5.s and Vault 4.0.x can be configured to authenticate with a SMTP server. Check the email settings configuration in the Vault Admin Client.
Linda Bauer
Technical Support Manager