Gold Support renewals - Do we get a reminder?

This forum is now locked, since Gold Support is no longer offered.

Moderator: SourceGear

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Location: Great Britain

Gold Support renewals - Do we get a reminder?

Post by chrisc_w » Wed Oct 24, 2007 6:42 am

We have three gold support contracts which expire in January 2008 and one which already expired in June 2007. I doi not have any reminders for the renewal of the June one on file. Do Sourcegear normally send out reminders or is it up to users to remember.

What can we do about the expired Gold support contract can we renew it now?


Chris Clarke-Williams
I T Manager
Wicks and Wilson Limited

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Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear

Post by Beth » Wed Oct 24, 2007 12:44 pm

For assistance with Gold Support contracts or licensing, please send an email to sgstore at

Edit: Sales is sending out reminders, but some didn't receive theirs for some reason.