SSL Security Error on Login Page

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rubenmch
Posts: 21
Joined: Sun May 01, 2005 4:07 pm

SSL Security Error on Login Page

Post by rubenmch » Tue May 09, 2006 10:59 pm

Hi,

I'm trying to use Dragnet 1.0.5 over https. The first day after i installed it everything worked fine. But the next day i started getting an error on the login page and now i can't login.

Instead of the regular login page the following message is shown:


Error

Error de seguridad SSL.


The error message appears in spanish, the translated message is "SSL Security Error".

If i try to login without SSL everythng works fine.

How can i obtain more information about the cause of the error? Is there a log file generated by dragnet?

mskrobul
Posts: 490
Joined: Wed Jan 14, 2004 10:22 am
Location: SourceGear
Contact:

Post by mskrobul » Wed May 10, 2006 9:16 am

Dragnet has a log file located at %windir%\temp\sgdragnet that may have some information about the error message.

You can also check the IIS log file in your %windir%\SYSTEM32\Logfiles\W3SVC1 folder or your event viewer to see there is any information logged about the error.
Mary Jo Skrobul
SourceGear

rubenmch
Posts: 21
Joined: Sun May 01, 2005 4:07 pm

Post by rubenmch » Wed May 10, 2006 9:33 am

Here's the dragnet server log that shows the same error. I've also attached an image of the dragnet page that shows the error.

# SourceGear Dragnet Server
2006-05-09 19:47:20.562 Starting SourceGear Dragnet by SourceGear, LLC - Version 1.0.5.1245 Copyright 2003-2005 SourceGear, LLC All rights reserved.
2006-05-09 19:47:20.562 Configured Options: : LogLevel - Quiet LogReverseDNSLookup - True
2006-05-09 19:47:36.328 Global::Application_Start Error de seguridad SSL.
Attachments
Error_1.jpg
Error Image
Error_1.jpg (12.78 KiB) Viewed 10460 times

mskrobul
Posts: 490
Joined: Wed Jan 14, 2004 10:22 am
Location: SourceGear
Contact:

Post by mskrobul » Wed May 10, 2006 9:44 am

Do you have your SQL Server configured to load an SSL certificate to perform encryption? This isn't something that we do, or that is required to use Dragnet, but if you have this SQL configuration, see the following KB article and see if that helps:

http://support.microsoft.com/kb/322144
Mary Jo Skrobul
SourceGear

rubenmch
Posts: 21
Joined: Sun May 01, 2005 4:07 pm

Solved

Post by rubenmch » Wed May 10, 2006 11:42 am

Apparently the problem was that i installed two self signed certificates, one issued to the machine and one issued to the domain used to access IIS. I assume SQL Server was trying to encrypt the connection using the certificate isued to the machine and ISS the certificate issued to the domain.

Solved by removing the certificate issued to the machine and leaving only the certificate ISS is using.

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