No Emails from Dragnet

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Moderator: SourceGear


Posts: 131
Joined: Mon Mar 08, 2004 6:30 am
Location: Warner Robins, GA
PostPosted: Tue Jan 10, 2006 9:53 am
Greetings,

We recently upgraded to 1.05 and it seems that since that upgrade we have not been receiving email when items are added or modified in Dragnet :(. I looked in the log and see an error entry like this:

2006-01-10 10:45:01.046 SendEmailNotification Failure - To: tfoshee@arinc.com Subject: [Dragnet Change (Feedback) - C-130 TCG:654] C-130 TCG Country Web Site Feedback Error: Could not access 'CDO.Message' object.[Exception has been thrown by the target of an invocation. [The message could not be sent to the SMTP server. The transport error code was 0x800ccc15. The server response was not available ]]

What do I need to install on a Windows 2003 Server machine to make sure I have the CDO.Message object?

Thanks in advance,

Zack

Posts: 490
Joined: Wed Jan 14, 2004 10:22 am
Location: SourceGear
PostPosted: Tue Jan 10, 2006 10:19 am
Do you have any anti-virus software that could be causing problems?

Your error looks similar to this one:

http://www.systemwebmail.com/faq/4.2.3.aspx

Also, some other things to check:

http://www.systemwebmail.com/faq/4.2.3.aspx
Mary Jo Skrobul
SourceGear

Posts: 131
Joined: Mon Mar 08, 2004 6:30 am
Location: Warner Robins, GA
PostPosted: Thu Jan 12, 2006 7:05 am
mskrobul wrote:Do you have any anti-virus software that could be causing problems?


That nailed it. Once I adjusted the anti-virus software mail started flowing again. Thanks!

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