SourceGear DiffMerge 3.2 Now Available

Support for our DiffMerge utility.

Moderator: SourceGear


Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Fri May 30, 2008 10:15 am
SourceGear DiffMerge 3.2 is now available.

Full details can be found at http://www.sourcegear.com/diffmerge/index.html.

The previous release was 3.1.

Enjoy.
jeff hostetler

Posts: 6
Joined: Thu Jan 08, 2009 7:50 am
PostPosted: Thu Jan 08, 2009 7:54 am
Today I installed diffmerge 3.2, the result was that my windows explorer crashes each time I click at the right mouse button (Context Menu) :(

I'm running at windows XP professional, SP3, all updates installed.

Hope to hear from you soon.

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Thu Jan 08, 2009 9:32 am
I'm not sure what would be causing Explorer to crash. In the mean time and
until we figure it out, you can turn off Explorer integration using the DiffMerge
Options Dialog.


By chance are you running the 64-bit version of XP?

jeff

Posts: 6
Joined: Thu Jan 08, 2009 7:50 am
PostPosted: Thu Jan 08, 2009 9:39 am
I'm NOT running 64bit windows XP

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Thu Jan 08, 2009 12:28 pm
Humph! I'm running the same version of XP and it works fine here.

From what I've been able to tell from various google searches,
it might be an interaction with other shell extensions that you
have installed or possibly a virus -- there were lots of notes
about that. Or it could be something that I did (or didn't do).

Perhaps you could collect a little information for me.

On the "Windows Explorer has encountered a problem..." dialog, click
on the "To see what data this error report contains. click here."
and tell me the "Error signature" details. there should be 5 items there.

thanks
jeff

Posts: 6
Joined: Thu Jan 08, 2009 7:50 am
PostPosted: Fri Jan 09, 2009 3:18 am
Hello Jeff,

please find attached a copy of the error signature and my contextmenu.

Alberto
Attachments
contextmenu without diffmerge.jpg
Contextmenu before installation of diffmerge
contextmenu without diffmerge.jpg (12.83 KiB) Viewed 17451 times
diffmerge errorsignature.jpg
Screenshot error signature
diffmerge errorsignature.jpg (51.29 KiB) Viewed 17453 times

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Fri Jan 09, 2009 8:25 am
The "pdshext.dll" tells me that the crash was in that DLL and not the DiffMerge shell extension.

A little googling shows that it is part of something called "Power Desk". (I've not used it, so I
can only repeat what I've read.)

Here's a link on TortoiseSVN's website that talks about the problem as they've seen it and a
link to the PowerDesk website with a fix.

http://tortoisesvn.net/powerdesk_crash

I found lots of other webpages that all basically said the same thing and pointed to the same
PowerDesk page.

Give this a try and see if things improve.
jeff

Posts: 6
Joined: Thu Jan 08, 2009 7:50 am
PostPosted: Mon Jan 12, 2009 1:57 am
Hello Jeff,

I've uninstalled my version (4) of the powerdesk suite, I didn't use that tool for quite a while...

Everything seems to be working fine now.

Thanks for your support.

Alberto

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