Bug? APPCRASH

Support for our DiffMerge utility.

Moderator: SourceGear


Posts: 5
Joined: Wed Dec 07, 2011 4:09 am
PostPosted: Wed Dec 07, 2011 4:21 am
Hello!

I setup rules to ignore the comments (such as / * blah * /), but when I try use from console "Diffing to a File" I get the following message

Problem signature:
Problem Event Name: APPCRASH
Application Name: sgdm.exe
Application Version: 3.3.1.1118
Application Timestamp: 4e27199a
Fault Module Name: sgdm.exe
Fault Module Version: 3.3.1.1118
Fault Module Timestamp: 4e27199a
Exception Code: c0000005
Exception Offset: 000000000008a094
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1049
Additional Information 1: dcbc
Additional Information 2: dcbcf55fdaac8c18a104ff0163f9b70a
Additional Information 3: ee9b
Additional Information 4: ee9b284a410736020add7cfc56b25418

ps. I use Windows 7

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Wed Dec 07, 2011 11:31 am
Does it stop crashing when you take out that rule? I tried setting up a similar rule and received no errors.

Can you show me a screenshot of where you created the rule?
Beth Kieler
SourceGear Technical Support

Posts: 5
Joined: Wed Dec 07, 2011 4:09 am
PostPosted: Wed Dec 07, 2011 11:48 am
Yes, if I remove the rule that everything works fine.
Attachments
test.png
CommandLine
test.png (3.61 KiB) Viewed 5222 times
ruleset.png
Ruleset
ruleset.png (87.41 KiB) Viewed 5222 times

Posts: 5
Joined: Wed Dec 07, 2011 4:09 am
PostPosted: Wed Dec 07, 2011 12:04 pm
And if I open DiffMerge from Program Files and compare 2 files with this rule - everithing works fine too.
Crashing only from commnad line with option "Diffing to a File"

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Wed Dec 07, 2011 1:21 pm
A similar crash was observed last week on Ubuntu and I'm in
the process of preparing a 3.3.2 fix release for it and updating all
platforms. I think this might be the same problem.

If you would like to beta test the new binary, that would be great.
Here's a link to the candidate builds:
http://people.sourcegear.com/~jeffh/DiffMerge/

We'll probably release it later this week or early next week
once QA has some time to take a look at it. (To be fair, I did
kinda skip it in on them unannounced.)

Please let me know if you have any problems with this version.
jeff

(Release notes are in Chapter 11 in the manual.)

Posts: 5
Joined: Wed Dec 07, 2011 4:09 am
PostPosted: Thu Dec 08, 2011 4:07 am
Hi Jeff,
I installed the new version at the link that you posted but it still does not work :(
get all the same crash report

Problem Event Name: APPCRASH
Application Name: sgdm.exe
Application Version: 3.3.2.1136
Application Timestamp: 4ede805c
Fault Module Name: sgdm.exe
Fault Module Version: 3.3.2.1136
Fault Module Timestamp: 4ede805c
Exception Code: c0000005
Exception Offset: 0000000000089944
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1049
Additional Information 1: dcbc
Additional Information 2: dcbcf55fdaac8c18a104ff0163f9b70a
Additional Information 3: e5b6
Additional Information 4: e5b6dd508f0084e0d4196f5c8b9f4ce6

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Thu Dec 08, 2011 7:51 am
Darn. And odd that it only happens with the diff-to-file option.

Could you post a zip file with the contents of the Support Dialog
(available from the About Dialog). This will tell me all the various
settings in your ruleset and let me try to exactly replicate your
environment? (You can omit the various seed pathnames, I don't
need them.)

Also, does it occur on all files or just a particular pair of files?
It would be great if you could send a pair of files (with anything
proprietary/sensitive removed) that demonstrate the problem and
let me test with them here.

thanks
jeff

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Mon Dec 12, 2011 8:53 am
I was able to reproduce the crash with some test data here.
I've put a new version of the candidate build on my personal
download page. This one is labelled 1138.

You'll need to uninstall the existing 3.3.2.1136 before you can
install the new 3.3.2.1138 (because Windows Installer only respects
the first 3 components of the version number).

http://people.sourcegear.com/~jeffh/DiffMerge/

Please give it a try and let me know how it goes.

thanks,
jeff

Posts: 5
Joined: Wed Dec 07, 2011 4:09 am
PostPosted: Mon Dec 19, 2011 3:26 am
Hi, sorry so long in reply, but I put the 1138 version and everything works fine!
Thank you!

Posts: 534
Joined: Tue Jun 05, 2007 11:37 am
Location: SourceGear
PostPosted: Mon Dec 19, 2011 8:05 am
Thanks for the update.

j

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