Installation

Support for our DiffMerge utility.

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amesmoose
Posts: 2
Joined: Thu Mar 29, 2012 9:48 am

Installation

Post by amesmoose » Thu Mar 29, 2012 9:51 am

I am attempting to install diffmerge on my PC. I can download successfully but when I try to open I get the message "this installation package is not supported by this processor type".

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Installation

Post by lbauer » Thu Mar 29, 2012 10:20 am

What OS are you trying to install DiffMerge on?

What DiffMerge package did you download?
Linda Bauer
SourceGear
Technical Support Manager

amesmoose
Posts: 2
Joined: Thu Mar 29, 2012 9:48 am

Re: Installation

Post by amesmoose » Thu Mar 29, 2012 10:31 am

Windows XP Home
Diffmerge 3.3.2 for Windows Installation 64 bit. I tried the 32 bit as well with the same result

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Installation

Post by lbauer » Thu Mar 29, 2012 3:56 pm

DiffMerge is supported on Windows XP, SP 3, so if you have the service pack installed, it *should* work. We haven't specifically tested with XP Home, though.

Is your machine 32-bit or 64-bit?

If you are unable to update to SP3, we suggest you try the 32-bit .zip package.
It won't install things, but you will at least be able to try things out.
Linda Bauer
SourceGear
Technical Support Manager

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