DiffMerge 4.2.0 hangs on quit

Support for our DiffMerge utility.

Moderator: SourceGear


Posts: 1
Joined: Tue Jun 17, 2014 8:14 am
PostPosted: Tue Jun 17, 2014 8:28 am
DiffMerge 4.2.0 (697:52f98c4fcb) [intel] stable
SourceTree 1.9.4.1 (1.9.4.1), default integration settings
OS X 10.9.3 (13D65)
I'm using DiffMerge for viewing external diff of the uncommitted changes in SourceTree.
During viewing/editing everything is fine, changes (if any) are saved, but when I quit from DiffMerge, it hangs - stays in dock without responding and I have to kill it. Thats quite annoying to have 20+ DiffMerge icons in dock after viewing 20+ diffs. Crashlog attached.
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crashlog.txt
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Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Wed Jun 18, 2014 3:50 pm
Are you running DiffMerge integrated with what is managing your SourceTree, or are you running it separately?

If you aren't running it separately, pull down the two files you need to Diff, and try using DiffMerge separate from the other program. Does it still hang when closing?

When you are making changes, are you editing the right or left side, or both?

Does the machine sleep sometime between starting DiffMerge and closing it?
Beth Kieler
SourceGear Technical Support

Posts: 5
Joined: Tue Nov 04, 2014 12:45 am
PostPosted: Tue Nov 04, 2014 12:50 am
Hi, I'm running DiffMerge 4.2.0 on Ubuntu and I have the same issue. When I try to use diff or merge it hangs when I'm trying to close the window. I notice that if I wait for a long time (until the support window is shown and I can close that) I can get it closed without hanging.

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Tue Nov 04, 2014 11:04 am
David: Which version of Ubuntu are you running?
Beth Kieler
SourceGear Technical Support

Posts: 5
Joined: Tue Nov 04, 2014 12:45 am
PostPosted: Tue Nov 04, 2014 1:44 pm
Beth wrote:David: Which version of Ubuntu are you running?

12.04

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Tue Nov 04, 2014 4:55 pm
I didn't recall a problem with that combination, so I ran a double check and didn't see anything out of the ordinary.

How large are the files that you are comparing?

Are any of your Linux log files showing errors around the same time as the hang or after the crash?
Beth Kieler
SourceGear Technical Support

Posts: 5
Joined: Tue Nov 04, 2014 12:45 am
PostPosted: Thu Nov 06, 2014 12:26 am
The issue presents it self regardless of file size (I've tried with 5-5000 lines of code, same result). I'm relatively new to Linux and haven't had any reason to look in the logs yet so I don't really know where to find them and what they'll tell me, but I'll look into it.

Posts: 5
Joined: Tue Nov 04, 2014 12:45 am
PostPosted: Mon Dec 01, 2014 3:40 am
Not sure if it's related but when I try to click support in the about window i get the following assertion failiure:

/build/sgdm400/Linux/x86_64/Release/wxWidgets-3.0.0-rc1/include/wx/strvararg.h(451): assert "(argtype & (wxFormatStringSpecifier<T>::value)) == argtype" failed in wxArgNormalizer(): format specifier doesn't match argument type

Posts: 5
Joined: Tue Nov 04, 2014 12:45 am
PostPosted: Thu Dec 04, 2014 6:01 am
It actually hangs even if I just open it manually, without specifying any files and then just close it directly.

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