Branch failure

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Posts: 166
Joined: Wed Feb 01, 2006 8:45 am
PostPosted: Mon Sep 11, 2017 10:58 pm
Vault Pro 10.0.0.30736

I am attempting to branch our trunk development in order to produce a new point product release but am unable to do so. Session timeout on the Vault Server is set to 10080 minutes (server log talks about execution timeout).

In Vault Client GUI the entire error message is as follows:
[2017/09/12 6:19:45 AM] Preparing data to begin transaction
[2017/09/12 6:19:45 AM] Beginning transaction
[2017/09/12 6:19:58 AM] Branch $/Trunk_VS2013
[2017/09/12 6:19:58 AM] Ending the transaction
[2017/09/12 6:26:06 AM] An error occurred while trying to end a transaction.
[2017/09/12 6:26:06 AM] Transaction failed
[2017/09/12 6:26:06 AM] Item $/Trunk_VS2013 caused the transaction to fail: Failure
[2017/09/12 6:26:06 AM] Transaction failed

The server log contains the following (covering two attempts at branching):

----2017-09-12 06:09:24 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled Login
----2017-09-12 06:17:51 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
ClientConnectionId:8200d086-3027-4537-b080-d7ba929bc762
Error Number:-2,State:0,Class:11 at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
----2017-09-12 06:17:52 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled System.NullReferenceException: Object reference not set to an instance of an object.
at VaultServiceBase.VaultLogManager.LogException(Exception e)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
at VaultServiceAPILib.VaultTransaction.PreCheckProcessBranchOrSnapshot(Int32 nCurrStatCode, String strSessionID, VaultRequestBranch vrb, Boolean bCommitWork, VaultTransactionContainer txContainer) at VaultServiceBase.VaultLogManager.LogException(Exception e)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
at VaultServiceAPILib.VaultTransaction.PreCheckProcessBranchOrSnapshot(Int32 nCurrStatCode, String strSessionID, VaultRequestBranch vrb, Boolean bCommitWork, VaultTransactionContainer txContainer)
----2017-09-12 06:17:52 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled Rolling Back a transaction at VaultServiceSQL.VaultSqlConn.RollbackTransaction(Boolean bShowStacktrace)
at VaultServiceAPILib.VaultServiceAPI.EndTx(Int32 nTxUserID, String strTxID, Int32 nTxAction, VaultIntTx vit, VaultDateTime& dtTxBegin, Int64& nNewRevision, VaultResponseItem[]& responses, VaultRepository& repNew)
at VaultService.VaultService.EndTx(String strTxID, Int32 nTxAction, VaultDateTime& dtTxBegin, Int64& nNewRevision, VaultResponseItem[]& responses)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at System.Web.Services.Protocols.WebServiceHandler.Invoke()
at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()
at System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext context)
at System.Web.Script.Services.ScriptHandlerFactory.HandlerWrapper.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

----2017-09-12 06:17:59 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled (447348e7-5311-4b37-961f-fa0cb6b6ceea) EndTx (Revision - 0) returned: Failure
----2017-09-12 06:17:59 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled (447348e7-5311-4b37-961f-fa0cb6b6ceea) CopyBranch: $/Trunk_VS2013 to $/V81_VS2015 returned: Failure
----2017-09-12 06:25:58 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
ClientConnectionId:30ed0c8b-e3cd-41b4-b3f9-2fc9652d5121
Error Number:-2,State:0,Class:11 at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
----2017-09-12 06:25:58 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled System.NullReferenceException: Object reference not set to an instance of an object.
at VaultServiceBase.VaultLogManager.LogException(Exception e)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
at VaultServiceAPILib.VaultTransaction.PreCheckProcessBranchOrSnapshot(Int32 nCurrStatCode, String strSessionID, VaultRequestBranch vrb, Boolean bCommitWork, VaultTransactionContainer txContainer) at VaultServiceBase.VaultLogManager.LogException(Exception e)
at VaultServiceSQL.VaultSqlSCC.BranchFolder(VaultSqlConn conn, String strSessionID, Int32 nRepID, Hashtable htSharedItems, HybridDictionary htTxModifiedItems, Int64 nTxID, Int32 nTxItem, Byte nTxType, VaultDateTime vdTxBegin, String strItemPath, String strNewBranchName, String strXml, BranchingModTime bmt, VaultFolder vfRoot, String strTxComment, Int32& nCopiedSecurityFolderRights, VaultFolder& vfOut)
at VaultServiceAPILib.VaultTransaction.PreCheckProcessBranchOrSnapshot(Int32 nCurrStatCode, String strSessionID, VaultRequestBranch vrb, Boolean bCommitWork, VaultTransactionContainer txContainer)
----2017-09-12 06:25:58 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled Rolling Back a transaction at VaultServiceSQL.VaultSqlConn.RollbackTransaction(Boolean bShowStacktrace)
at VaultServiceAPILib.VaultServiceAPI.EndTx(Int32 nTxUserID, String strTxID, Int32 nTxAction, VaultIntTx vit, VaultDateTime& dtTxBegin, Int64& nNewRevision, VaultResponseItem[]& responses, VaultRepository& repNew)
at VaultService.VaultService.EndTx(String strTxID, Int32 nTxAction, VaultDateTime& dtTxBegin, Int64& nNewRevision, VaultResponseItem[]& responses)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at System.Web.Services.Protocols.WebServiceHandler.Invoke()
at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()
at System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext context)
at System.Web.Script.Services.ScriptHandlerFactory.HandlerWrapper.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

----2017-09-12 06:26:06 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled (d7362840-37c2-41b9-bc3a-ca2010ad3ca2) EndTx (Revision - 0) returned: Failure
----2017-09-12 06:26:06 AM dev2--DEV2-PCG(10.10.15.12)--SSL Disabled (d7362840-37c2-41b9-bc3a-ca2010ad3ca2) CopyBranch: $/Trunk_VS2013 to $/V81_VS2015 returned: Failure

Posts: 8432
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Tue Sep 12, 2017 8:20 am
What you want to change is the SQL timeout that is found in the vault.config file located in the Vault website location on the server. The default path is C:\inetpub\wwwroot\vaultservice\vault.config. The default setting is 360. Add another 0 to the end and save the change. To load the change go to a command prompt and type iisreset. This will interrupt your Vault users for about 1 minute, and any other websites that exist on the server. Your users will also need to re-login to Vault to perform Vault functions.

If you are prevented from performing an iisreset due to mission-critical websites, you would also try recycling the Vault AppPool. Go to Start - Run and type appcmd recycle apppool /apppool.name: VaultAppPool

Then try the branch and let me know your results.
Beth Kieler
SourceGear Technical Support

Posts: 166
Joined: Wed Feb 01, 2006 8:45 am
PostPosted: Tue Sep 12, 2017 11:07 pm
Thank you, that worked.

It took 32 minutes to end the transaction but I now have my branch.

Regards,
Brett

Posts: 8432
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Wed Sep 13, 2017 8:01 am
To help with the speed of large branches make sure you've implemented the following suggestion to your Vault databases: viewtopic.php?f=13&t=22358.

The suggested SQL maintenance can also help with performance: viewtopic.php?t=2924.
Beth Kieler
SourceGear Technical Support

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