Upgrade from Fortress to Vault failed

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thomas.sebby

Upgrade from Fortress to Vault failed

Post by thomas.sebby » Thu Dec 30, 2010 10:32 am

We upgraded from Fortress to Vault, and although originally it seemed to be working we have found that it is not. The issue seems to be that the shadow folders are not initializing. At this point we have nowhere to go, as the customer service line seems to be closed.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Upgrade from Fortress to Vault failed

Post by Beth » Thu Dec 30, 2010 12:45 pm

We are currently discussing this issue offline. The issue appears to be that shadow folders are not updating.

HS: 222008
Beth Kieler
SourceGear Technical Support

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