File Size Limit? Upload error 404

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mikecausi
Posts: 20
Joined: Wed Mar 03, 2010 12:48 pm

File Size Limit? Upload error 404

Post by mikecausi » Mon Sep 21, 2015 12:14 pm

Are there file upload limits from the Vault client (desktop installation, not web-based)? I am trying to add a 30MB file and getting the error below.

[9/21/2015 2:05:28 PM] Version Check: This Vault Professional client is version 6.0.0.30477
[9/21/2015 2:05:28 PM] Version Check: Your server is version 6.0.0.30477
[9/21/2015 2:05:57 PM] Preparing data to begin transaction
[9/21/2015 2:05:57 PM] Beginning transaction
[9/21/2015 2:05:58 PM] Add $/Test/Stmt20130719.zip
[9/21/2015 2:06:02 PM] Upload for item $/Test/Stmt20130719.zip failed, retrying...
[9/21/2015 2:06:07 PM] Upload for item $/Test/Stmt20130719.zip failed, retrying...
[9/21/2015 2:06:11 PM] Upload for item $/Test/Stmt20130719.zip failed, retrying...
[9/21/2015 2:06:11 PM] Upload for item $/Test/Stmt20130719.zip failed too many times, aborting transaction.
Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.
The specific error was "The server had an error processing the file upload but did not return an error header. The remote server returned an error: (404) Not Found."
An exception was encountered during the transaction. Exception: The server had an error processing the file upload but did not return an error header. The remote server returned an error: (404) Not Found. at VaultClientOperationsLib.ClientInstance.UploadItem(ChangeSetItem item, String txID, Byte[]& streamBuffer, Int32& bytesWrittenThisFile, Boolean bIsImport)
at VaultClientOperationsLib.UploadThread.ProcessCommand(UploadThreadCommand command, UploadThreadCommandResult& outputResult)
[9/21/2015 2:06:11 PM] Ending the transaction
[9/21/2015 2:06:11 PM] Transaction failed
[9/21/2015 2:06:11 PM] Transaction failed

I looked into the current Advanced Server Settings, under Admin tab and the following are relevant settings to note:

Session timeout of 10080 min
IIS File Upload Limit of 502400 KB
Login Delay Threshold of 10 attempts
Login Delay Timeout of 60 seconds
Database Buffer Size of 256 KB

Please advise if you have any suggestions or questions.

Thanks,
Mike

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: File Size Limit? Upload error 404

Post by Beth » Mon Sep 21, 2015 12:41 pm

There is a limit, but you're not close to it yet. Try steps 1 and 2 from this KB article: http://support.sourcegear.com/viewtopic ... 906#p73906.
Beth Kieler
SourceGear Technical Support

mikecausi
Posts: 20
Joined: Wed Mar 03, 2010 12:48 pm

Re: File Size Limit? Upload error 404

Post by mikecausi » Mon Sep 21, 2015 3:06 pm

That worked (#1 specifically), thank you very much.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: File Size Limit? Upload error 404

Post by Beth » Mon Sep 21, 2015 7:31 pm

You're welcome.
Beth Kieler
SourceGear Technical Support

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