Shelve Silently failing

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Posts: 64
Joined: Thu Oct 25, 2007 8:11 am
Location: UK
PostPosted: Mon Dec 04, 2017 3:02 am
V10.0.0
We are having problems with the shelve, if a user attempts to shelve a file or files it appears to work, but the shelve set is not in the list when the user looks to unshelve the files.
Looking in the log we see entries like this:
Code: Select all
----04/12/2017 08:49:19      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Login
----04/12/2017 08:49:33      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Login
----04/12/2017 08:49:39      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Login
----04/12/2017 08:50:03      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Rolling Back a transaction   at VaultServiceSQL.VaultSqlConn.RollbackTransaction(Boolean bShowStacktrace)
   at VaultServiceAPILib.VaultServiceAPI.EndSaveShelveSet(VaultIntShelve vis, Int32 nUserID, Int64& ssid)
   at VaultService.VaultService.EndSaveShelveSet(String strShelveID, Int64& ssid)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
   at System.Web.Services.Protocols.WebServiceHandler.Invoke()
   at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()
   at System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext context)
   at System.Web.Script.Services.ScriptHandlerFactory.HandlerWrapper.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
   at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
   at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
   at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
   at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
 
----04/12/2017 08:50:03      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   EndSaveShelveSet returned: FailShelvedFileNameIsNull
----04/12/2017 08:50:03      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   EndSaveShelveSet returned: FailShelvedFileNameIsNull
----04/12/2017 08:50:10      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Logout
----04/12/2017 08:50:11      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Login
----04/12/2017 08:50:38      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Logout
----04/12/2017 08:50:39      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Login
----04/12/2017 08:50:58      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Logout
----04/12/2017 08:50:59      i.gray--desktop39.paragon.pgn(192.168.97.18)--SSL Disabled   Login


So vault is hitting an error for some reason but is not reporting that error to the user.
Any suggestions?

Posts: 64
Joined: Thu Oct 25, 2007 8:11 am
Location: UK
PostPosted: Mon Dec 04, 2017 3:04 am
Ah,
looks like this should be fixed in v10.0.1, i'll see if we are able to install that and try again.
Ian.

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Mon Dec 04, 2017 11:30 am
Thanks for updating your post. You are correct that there was a fix for shelving non-check-in actions. If there are still any problems after upgrading, let us know.
Beth Kieler
SourceGear Technical Support

Posts: 64
Joined: Thu Oct 25, 2007 8:11 am
Location: UK
PostPosted: Tue Dec 19, 2017 6:25 am
Just to finish this off, V10.0.1 has fixed this issue for us.
Ian.

Posts: 3558
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
PostPosted: Tue Dec 19, 2017 9:01 am
Sorry for the inconvenience, but Happy to see the latest version addressed the problem.
Jeff Clausius
SourceGear

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