Check In Commit is freezing

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Posts: 4
Joined: Fri Jan 12, 2018 10:03 am
PostPosted: Fri Jan 12, 2018 10:25 am
Products:
- VS Professional 2013 - Update 5
- Vault Pro 9.1.0.30584

I can check out files without any problems but when I try to check in, the application (Visual Studio) freezes. Using the stand alone client works just fine.

The source control plugin in VS is: SourceGear Vault Professional Visual Studio Enhanced Client

I have tried to "Repair" your program using Windows Uninstall without success.

Please advise :cry:

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Fri Jan 12, 2018 10:43 am
Did this just start recently or is this a new setup?
Beth Kieler
SourceGear Technical Support

Posts: 4
Joined: Fri Jan 12, 2018 10:03 am
PostPosted: Fri Jan 12, 2018 11:00 am
It worked initially but because I was under thight deadline I use a work around. But now as I need to bring more people in I must resolve this.

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Fri Jan 12, 2018 11:38 am
Can you uninstall Vault, then perform a repair on Visual Studio, then reinstall Vault and let me know your results?
Beth Kieler
SourceGear Technical Support

Posts: 4
Joined: Fri Jan 12, 2018 10:03 am
PostPosted: Sun Jan 14, 2018 7:22 am
I just finished uninstalling Vault Pro Client, repairing VS 2013 and reinstalling Vault Pro Client. No changes. I have the same behaviour. I can check out just fine, but VS freeze when I try to check in. As I stated previously, using the stand alone Vaul Pro Client works without any issue. I only have this problem when I try to check in files from within Visual Studio.

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Mon Jan 15, 2018 9:03 am
In the VS Tools - Options - Source Control - Integration Options is a check box for logging. Turn on the logging, then reproduce the issue. Then in your temp directory (%temp%) you will find a file called VaultVSIPclient.txt. Send it to support at sourcegear.com.

I had sent a response to a previous question you had about receiving an email after registering. If you never received my response, then you may need to find it in spam and mark it as safe.
Beth Kieler
SourceGear Technical Support

Posts: 4
Joined: Fri Jan 12, 2018 10:03 am
PostPosted: Mon Jan 15, 2018 9:42 am
I have sent you the log file as requested. Thanks!

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Mon Jan 15, 2018 12:05 pm
Received. Sent response via email.

HS: 249467
Beth Kieler
SourceGear Technical Support

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