Problem with WebClient redirection

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tschneider
Posts: 50
Joined: Mon Aug 25, 2014 2:00 am

Problem with WebClient redirection

Post by tschneider » Thu Feb 14, 2019 2:54 am

Hello,

we have switched Web Access to SSL (using Port 4444!) and got problems accessing VaultService from internet using https://ticket.datascan.services:4444/VaultService.

The Login Screen is shown but after attempt credentials another page is shown (see attachment) using the internal address for login (ds-server1.office.local/....)

How can i resolve this.

-Thomas
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Tonya
Posts: 871
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Problem with WebClient redirection

Post by Tonya » Thu Feb 14, 2019 9:06 am

Hello,

The following knowledge base article should help resolve the issue:

viewtopic.php?f=13&t=3146

If you continue to experience the issue, please email your Vault Server log to support@sourcegear.com and refer to this post.

Thanks,

Tonya

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