http: Error 503 on Vault Pro 10

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fchepil
Posts: 2
Joined: Thu Oct 24, 2019 11:16 am

http: Error 503 on Vault Pro 10

Post by fchepil » Thu Oct 24, 2019 11:23 am

Getting the following error after a reboot of the server.

Service Unavailable

I checked iis and the vault application pools are running.

Tonya
Posts: 668
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: http: Error 503 on Vault Pro 10

Post by Tonya » Thu Oct 24, 2019 1:11 pm

Hello,

At what point are you receiving the Service Unavailable error? Are you attempting to connect to the Vault Server using a URL? If so, what is the URL you are attempting to use?

I would also suggest checking your Vault Server's Application Event Viewer for any errors.

Thanks,

Tonya

fchepil
Posts: 2
Joined: Thu Oct 24, 2019 11:16 am

Re: http: Error 503 on Vault Pro 10

Post by fchepil » Thu Oct 24, 2019 3:31 pm

http://localhost/vaultService

The client app is also giving the same error when trying to connect.

Tonya
Posts: 668
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: http: Error 503 on Vault Pro 10

Post by Tonya » Fri Oct 25, 2019 7:39 am

Did you check the Vault Server's Application Event Viewer for any errors? Have you tried restarting the Vault Server?

Could you send please send us your Vault server log found on the Vault server at %windir%\temp\sgvault\sgvault.log and your latest IIS log in C:\inetpub\logs? You can email them to support@sourcegear.com.

Thanks,

Tonya

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