Vault 10.0.0 Crashes when add file to label

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Moderator: SourceGear


Posts: 1
Joined: Fri Nov 03, 2017 4:50 pm
PostPosted: Fri Nov 03, 2017 4:59 pm
I'm having problems with Vault 10.0.0(736) crashing when I add a file to an existing label or when I promote file within a label. The change seems to take, but vault crashes and I have to restart. Is this a known issue? I using windows 7.

Posts: 8427
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Mon Nov 06, 2017 10:33 am
The first place to look will be your Vault client log found on your machine %Temp%\VaultGUIclient.txt. Does it log an error when you try to add a file to a label?

What happens if you go to Show Labels, select a label, and then choose View Label. Does it show the full label correctly?

Did you leave the client up over the weekend? If so, close Vault and reboot the machine, and then try again.
Beth Kieler
SourceGear Technical Support

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