Frequent Unhandled exception in vault

[Xavier]

Hello,

I've loads of warning in the eventviewer. Could you help me fix that, I'm a bit afraid of seeing so many errors (20-50 per day...)
Nom du journal :Application
Source : ASP.NET 2.0.50727.0
Date : 26/08/2008 09:54:55
ID de l'événement :1309
Catégorie de la tâche :(3)
Niveau : Avertissement
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Anyware2008
Description :
Event code: 3005
Event message: Une exception non gérée s'est produite.
Event time: 26/08/2008 09:54:55
Event time (UTC): 26/08/2008 07:54:55
Event ID: 74b20fd6a8174f31931ba6e06623b183
Event sequence: 29234
Event occurrence: 1783
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/VaultService-5-128641307275320310
Trust level: Full
Application Virtual Path: /VaultService
Application Path: D:\Fortress\WEB\VaultService\
Machine name: ANYWARE2008

Process information:
Process ID: 1068
Process name: w3wp.exe
Account name: AUTORITE NT\SERVICE RÉSEAU

Exception information:
Exception type: VaultSoapException
Exception message: 1505 : FailFileInvalidCheckSum

Request information:
Request URL: https://anyware2008:443/vaultservice/Va ... 499ff2e7d0
Request path: /vaultservice/VaultFileUpload.aspx
User host address: 192.168.0.9
User:
Is authenticated: False
Authentication Type:
Thread account name: AUTORITE NT\SERVICE RÉSEAU

Thread information:
Thread ID: 24
Thread account name: AUTORITE NT\SERVICE RÉSEAU
Is impersonating: False
Stack trace: à VaultService.VaultFileUpload.Page_Load(Object sender, EventArgs e)
à System.Web.UI.Control.OnLoad(EventArgs e)
à System.Web.UI.Control.LoadRecursive()
à System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


Custom event details:

XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 2.0.50727.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-08-26T07:54:55.000Z" />
<EventRecordID>108081</EventRecordID>
<Channel>Application</Channel>
<Computer>Anyware2008</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>Une exception non gérée s'est produite.</Data>
<Data>26/08/2008 09:54:55</Data>
<Data>26/08/2008 07:54:55</Data>
<Data>74b20fd6a8174f31931ba6e06623b183</Data>
<Data>29234</Data>
<Data>1783</Data>
<Data>0</Data>
<Data>/LM/W3SVC/1/ROOT/VaultService-5-128641307275320310</Data>
<Data>Full</Data>
<Data>/VaultService</Data>
<Data>D:\Fortress\WEB\VaultService\</Data>
<Data>ANYWARE2008</Data>
<Data>
</Data>
<Data>1068</Data>
<Data>w3wp.exe</Data>
<Data>AUTORITE NT\SERVICE RÉSEAU</Data>
<Data>VaultSoapException</Data>
<Data>1505 : FailFileInvalidCheckSum</Data>
<Data>https://anyware2008:443/vaultservice/Va ... e7d0</Data>
<Data>/vaultservice/VaultFileUpload.aspx</Data>
<Data>192.168.0.9</Data>
<Data>
</Data>
<Data>False</Data>
<Data>
</Data>
<Data>AUTORITE NT\SERVICE RÉSEAU</Data>
<Data>24</Data>
<Data>AUTORITE NT\SERVICE RÉSEAU</Data>
<Data>False</Data>
<Data> à VaultService.VaultFileUpload.Page_Load(Object sender, EventArgs e)
à System.Web.UI.Control.OnLoad(EventArgs e)
à System.Web.UI.Control.LoadRecursive()
à System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
</EventData>
</Event>

Thanks

[Beth]

Can you look in your Vault Server Log to see what it says around the same time as one of those errors?

Usually, a FailFileInvalidCheckSum indicates a network problem, but usually the first thing people report is an inability to check in files.

In your users' Vault clients, under Tools - Options - Network Settings, do they have Chunked Encoding set?

[Xavier]

I do not have the chunk chuncked encoding set, we did not pay attention to that. What is best ?

Error @16:51:43
----26/08/2008 16:51:06 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: GetHistoryFavorites finished.
----26/08/2008 16:51:06 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: GetVersionInfo started.
----26/08/2008 16:51:06 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: GetVersionInfo finished.
----26/08/2008 16:51:43 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: Logout started.
----26/08/2008 16:51:43 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled Logout
----26/08/2008 16:51:43 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: Logout finished.
----26/08/2008 16:51:43 --()-- Beginning SQL transaction 58830831
----26/08/2008 16:51:43 --()-- DB: DeleteSession started.
----26/08/2008 16:51:43 --()-- DB: DeleteSession finished.
----26/08/2008 16:51:43 --()-- SQL transaction 58830831 successfully committed.
----26/08/2008 16:51:44 --www.routerlogin.com(192.168.0.1)--SSL Enabled ASMX: Login started.

Error @14:20:20
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled VaultServiceAPI::GetRepositoryTreeDelta() UserID:3 RepID:18 Base:431332 Target:431332 Calling VaultRepUtil.DiffRepTrees() - in-memory tree diff.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled ASMX: GetRepositoryStructure finished.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled GetRepositoryStructure returned: Success
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled Getting list of checkout changes.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled ASMX: GetCheckOutListChanges started.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: GetUserRepositoryLastChange started.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: GetUserRepositoryLastChange finished.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled Beginning SQL transaction 25290896
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled GetCheckoutListChanges: Transaction Started
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: LockCheckoutList started.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: CreateDBLockObject started.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: CreateDBLockObject finished.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: LockCheckoutList finished.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: GetCurrentCheckoutInfo started.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled DB: GetCurrentCheckoutInfo finished.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled SQL transaction 25290896 successfully committed.
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled GetCheckoutListChanges: Transaction Committed
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled GetCheckOutListChanges returned: Success
----26/08/2008 14:20:05 Eric--www.routerlogin.com(192.168.0.1)--SSL Enabled ASMX: GetCheckOutListChanges finished.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: GetRepositoryStructure started.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled Getting repository Structure-> Rep ID: 18 Base: 431332 Target: -1
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetUserRepositoryLastChange started.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetUserRepositoryLastChange finished.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetLatestRepositoryInfo started.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetLatestRepositoryInfo finished.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled TreeManager: cache matches repository revision and folder security hasn't changed. Returning cached tree, revID 431332
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetLastTreeSecurityChange started.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetLastTreeSecurityChange finished.
----26/08/2008 14:20:48 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetUserSecurityRights started.
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetUserSecurityRights finished.
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled VaultServiceAPI::GetRepositoryTreeDelta() UserID:6 RepID:18 Base:431332 Target:431332 Calling VaultRepUtil.DiffRepTrees() - in-memory tree diff.
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: GetRepositoryStructure finished.
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled GetRepositoryStructure returned: Success
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled Getting list of checkout changes.
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled ASMX: GetCheckOutListChanges started.
----26/08/2008 14:20:49 Xavier--LIFEBOOK(192.168.0.2)--SSL Enabled DB: GetUserRepositoryLastChange started.

event view at 14:20:20
Nom du journal :Application
Source : ASP.NET 2.0.50727.0
Date : 26/08/2008 14:20:20
ID de l'événement :1309
Catégorie de la tâche :(3)
Niveau : Avertissement
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Anyware2008
Description :
Event code: 3005
Event message: Une exception non gérée s'est produite.
Event time: 26/08/2008 14:20:20
Event time (UTC): 26/08/2008 12:20:20
Event ID: 093592944d49459d8d5e299b272424d8
Event sequence: 771
Event occurrence: 23
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/Fortress-6-128641322717351560
Trust level: Full
Application Virtual Path: /Fortress
Application Path: D:\Fortress\WEB\Fortress\
Machine name: ANYWARE2008

Process information:
Process ID: 1068
Process name: w3wp.exe
Account name: AUTORITE NT\SERVICE RÉSEAU

Exception information:
Exception type: NullReferenceException
Exception message: La référence d'objet n'est pas définie à une instance d'un objet.

Request information:
Request URL:
Request path:
User host address:
User:
Is authenticated: False
Authentication Type:
Thread account name: AUTORITE NT\SERVICE RÉSEAU

Thread information:
Thread ID: 22
Thread account name: AUTORITE NT\SERVICE RÉSEAU
Is impersonating: False
Stack trace: à MantisServiceLib.Helpers.LogMessage(DNLogEntryType let, String strMsg)
à MantisServiceLib.Helpers.DeleteSession(HttpSessionState hss, Boolean signOut)
à MantisServiceLib.Helpers.DeleteSession(HttpSessionState hss)
à Mantis.Global.Session_End(Object sender, EventArgs e)


Custom event details:

XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 2.0.50727.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-08-26T12:20:20.000Z" />
<EventRecordID>110429</EventRecordID>
<Channel>Application</Channel>
<Computer>Anyware2008</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>Une exception non gérée s'est produite.</Data>
<Data>26/08/2008 14:20:20</Data>
<Data>26/08/2008 12:20:20</Data>
<Data>093592944d49459d8d5e299b272424d8</Data>
<Data>771</Data>
<Data>23</Data>
<Data>0</Data>
<Data>/LM/W3SVC/1/ROOT/Fortress-6-128641322717351560</Data>
<Data>Full</Data>
<Data>/Fortress</Data>
<Data>D:\Fortress\WEB\Fortress\</Data>
<Data>ANYWARE2008</Data>
<Data>
</Data>
<Data>1068</Data>
<Data>w3wp.exe</Data>
<Data>AUTORITE NT\SERVICE RÉSEAU</Data>
<Data>NullReferenceException</Data>
<Data>La référence d'objet n'est pas définie à une instance d'un objet.</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>False</Data>
<Data>
</Data>
<Data>AUTORITE NT\SERVICE RÉSEAU</Data>
<Data>22</Data>
<Data>AUTORITE NT\SERVICE RÉSEAU</Data>
<Data>False</Data>
<Data> à MantisServiceLib.Helpers.LogMessage(DNLogEntryType let, String strMsg)
à MantisServiceLib.Helpers.DeleteSession(HttpSessionState hss, Boolean signOut)
à MantisServiceLib.Helpers.DeleteSession(HttpSessionState hss)
à Mantis.Global.Session_End(Object sender, EventArgs e)
</Data>
</EventData>
</Event>

[Beth]

Since the error is on the framework, let's try re-registering that.

Open a command prompt and run the following:
C:\Windows\Microsoft.NET\framework\v2.0.50727\aspnet_regiis -u
and then
C:\Windows\Microsoft.NET\framework\v2.0.50727\aspnet_regiis -i

Depending on the server OS, you might need to substitute Winnt for Windows in the command.

Then check and see if the errors continue. If they do, then I'd suggest a repair install on your .NET framework next and perform an iisreset on the server (Start - Run - then type 'iisreset').

[Xavier]

Less errors today: 2

However I'm on windows server 2008 and there is no '.NET Framework' in the add remove programs. What should I reinstall exactly ?

[Xavier]

No more exception since yesterday.

I'll let you know.

Xavier

[Beth]

Sure. Keep me posted.

[Xavier]

Errors again yesterday (3) one this morning
-->Tried to install .NetFramework: 'failed: already part of the OS'
-->Tried .netFW2.0sp2: 'Failed: product is not installed on your system' ?! (translation from the french message)

Desinstalled ASP.NET (because the error is refered as ASPNET): cannot restart fortress

Uninstall/Reinstall Fortress->

Requesting the IIS Process User...Requesting Fortress Admin user password...OK
Connecting to the SQL Server...OK
Verifying the SQL Server requirements...OK
Checking for an existing databases...Found.
Asking for database's fate...Keep existing.
Upgrading the existing source control database...
This may take a long time. Do NOT stop this process!
Upgrade failed. The sgvault and sgdragnet databases must have the same SQL Collation. This must be fixed before upgrading the databases to Fortress.
SQL Collations must be the same for the sgvault and sgdragnet databases
Fortress Setup is exiting due to a failure or cancellation. Error Code = 450

The had exactly the same collation/parameters.

I've then uninstalled/reinstalled SQL Server in english this time

Anyway after a fresh installation created files are in French_CS_AI where the former files are SQL_Latin....
I had no solution other than removing the created file by the fresh install and replace same with our source base.

Do you think the errors can come from the collation ?

I'll let you know how

[Beth]

First, if you uninstalled the .NET framework, did you reinstall it before doing anything else? Fortress can't run without it.

Next, before installing Fortress, you should have the previous databases in place. Fortress will pick those databases up during the install. Do you have a SQL backup available? If so, after reinstalling the .NET framework, restore the previous database and install Fortress.

[Xavier]

I could not uninstall .NET. I made a mistake and uninstalled ASP.NET...
I had the previsous database in place, the installer asked if I wanted to use it; I answered yes and got those 'collations' errors.

I then move the database, created a new one, and replace the empy DB with my backups; it works though the collation is Latin, whereas the installer created a French collation database...

It works (except for the security page). But I really think I made something wrong somewhere explaining all those messages, errors...

[Beth]

If the security page is continuing to be inaccessible, could you send an email to support at sourcegear.com with a link to this thread? I think taking a closer look will help.
F: 13715
HS: 213496