exclusively locked

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gregch
Posts: 17
Joined: Thu Sep 01, 2011 12:57 pm

exclusively locked

Post by gregch » Tue Apr 01, 2014 7:20 am

I checked out of lot of files for mass project changes for VS 2012. Vault proceeded to hang. Now vault client nor will VS 2012 load projects( VS 2012 complains that it is busy) I logged to admin web site and tried to check in files but it complains that files are exclusively locked. I restored the _sgvault cache folder on my local drive, that does not work.

I can open projects in VS 2012 that were never under source control however. VS 2013 and VS 2010 exhibit the same behavior. There are no errors in the event log. I can do a thing in Vault Client because it is totally unresponsive. I have another development machine and the vault client will open my repository without a problem. So, I must conclude that something major happened with my configuration and the problem machine.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: exclusively locked

Post by lbauer » Tue Apr 01, 2014 8:00 am

I'd suggest we schedule a remote assist session where I can take a closer look. Email me at support at sourcegear.com, ATTN: Linda.

Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

gregch
Posts: 17
Joined: Thu Sep 01, 2011 12:57 pm

Re: exclusively locked

Post by gregch » Tue Apr 01, 2014 8:30 am

I am in intensive training all week with only a break from 12 - 1. If that is inconvenient, I will have to wait until next week

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: exclusively locked

Post by lbauer » Tue Apr 01, 2014 9:15 am

I could be available between Noon and 1 p.m. I'm in Illinois, Central Time.

We could talk by phone and I could get more information about the situation and follow up with email.

Email me at support at sourcegear.com, ATTN: Linda with your phone number.

Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

gregch
Posts: 17
Joined: Thu Sep 01, 2011 12:57 pm

Re: exclusively locked

Post by gregch » Tue Apr 01, 2014 9:18 am

I am in Champaign, I will call you shortly after 12:00
Thanks a lot

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: exclusively locked

Post by lbauer » Tue Apr 01, 2014 9:53 am

Got your email. Talk to you soon.
Linda Bauer
SourceGear
Technical Support Manager

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