Problem with Downloading

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mdemarco
Posts: 1
Joined: Wed Dec 21, 2016 10:01 am

Problem with Downloading

Post by mdemarco » Wed Dec 21, 2016 10:04 am

I keep getting a message saying the following. Some files download but not all.

The error message is the following

Get Latest Version Failed for some files.
[12/21/2016 6:51:20 AM] An exception was encountered during the get latest operation. Exception: 2100 : FailExistingDownload
[12/21/2016 6:51:20 AM] Finished get latest of $/IIS1/Production/portal.systemadmin.com

Filters are set as below.

My vault filters are set to Modified Local File: Overwrite, Set File Time: Current, Repository Deletions: Do Not Remove Working Copy and Make Writable: Make All Files ReadOnly and recursive is checked now let me give you the message

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Problem with Downloading

Post by Beth » Wed Dec 21, 2016 3:03 pm

The error you received could have a couple different causes. Go to your Vault server and find the sgvault.log at %windir%\temp\sgvault\sgvault.log and look around the same time of 12/21/2016 6:51:20 AM. Are there any errors or groups of errors? There might be more than one where 1 out of several might tell us the root cause. Can you post the errors or attach the log file?
Beth Kieler
SourceGear Technical Support

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