ASP Pages blank after installing MediaWiki

If you are having a problem using Vault, post a message here.

Moderator: SourceGear


Posts: 7
Joined: Wed Oct 24, 2012 1:00 pm
PostPosted: Wed Apr 04, 2018 12:31 pm
I recently migrated VaultServer to a new machine. In the process I upgraded from MS SQL Server 2008 Express to MS SQL Server 2008 R2. The server and all associated web tools were working just fine.

Then I installed MediaWiki on IIS. This included MySQL, and PHP.

MediaWiki is working just fine.

VaultServer continues to work - Vault Clients can access Vault Server without issue.

However, I cannot access the Vault admin page. Whenever I attempt to access any .ASP page related to Vault (such as: ~/VaultService/Admin or ~/VaultService/VaultWeb/login.aspx, I get a white screen - no error page or message.

I created another .ASP page in the IIS root location, to test if that would work, and that seems to work fine.

Any help would be appreciated.

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Wed Apr 04, 2018 3:56 pm
Have you tried to reach the admin web page from a different browser?

Check your IIS logs at C:\inetpub\logs. In there should be codes at the end of each request. They may look like 200 0 0 or 404 0 14. Can you post the errors that happen in the log files when you try to access the Vault admin web page?

Is there a web.config file at a higher level than inside Vaultservice? If so, Vault might be reading that web.config file.
Beth Kieler
SourceGear Technical Support

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Thu Apr 05, 2018 7:50 am
If MediaWiki is using MySQL, you also run the risk of this issue: viewtopic.php?f=13&t=22910.
Beth Kieler
SourceGear Technical Support

Posts: 7
Joined: Wed Oct 24, 2012 1:00 pm
PostPosted: Thu Apr 05, 2018 2:34 pm
I removed the web.config file from the wesite's root folder (c:\inetpub\) and restarted IIS.
I have also attempted to access the login page from other browsers and other machines.

I have attached a file with the lines from the log file that changed when I attempt to load the login page.

The URL (generated) that I am using to try to access the page is:
http://dwbg0046.sso.sensata.ad/VaultSer ... 2fAdmin%2f

I hope that this information is useful.

Thanks

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Mon Apr 09, 2018 7:58 am
I didn't see the parts of the log file you were trying to attach. Can you attach that again?

Check the Vault Server Log for errors when you are trying to connect to the Vault admin web page as well. Any errors there?

Is Vault and Mediawiki using the same website in IIS?
Beth Kieler
SourceGear Technical Support

Posts: 7
Joined: Wed Oct 24, 2012 1:00 pm
PostPosted: Tue Apr 10, 2018 9:52 am
I captured these logs using both the W3C and IIS formats.
Refer to attached file "saved2 u_in180410.log"

I will now look at the Vault Server Logs...
Attachments
saved2 u_in180410.log.txt
logs using both the W3C and IIS formats
(3.68 KiB) Downloaded 23 times

Posts: 7
Joined: Wed Oct 24, 2012 1:00 pm
PostPosted: Tue Apr 10, 2018 9:58 am
Here is the Vault Server Log.

I'm not sure what to look for. I will upload it then continue to review it.
Attachments
sgvault.log.txt
Vault Server Log
(49.13 KiB) Downloaded 24 times

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Wed Apr 11, 2018 9:29 am
The following error definitely indicates the issue mentioned here: viewtopic.php?f=13&t=22910.

----4/10/2018 10:43:39 AM ..... Uncaught Exception: Could not load file or assembly 'MySql.ConnectorInstaller,

Follow the suggestions in the link provided and that should take care of it.
Beth Kieler
SourceGear Technical Support

Posts: 7
Joined: Wed Oct 24, 2012 1:00 pm
PostPosted: Wed Apr 11, 2018 1:19 pm
That did the trick!

Thank You! :D

Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Wed Apr 11, 2018 1:57 pm
You're welcome.

Thanks for the update.
Beth Kieler
SourceGear Technical Support

Return to Support (Vault)

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 9 guests