Resolving xxxx unknown files at startup doesn't do anything.

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adje
Posts: 8
Joined: Wed Jun 21, 2006 3:04 am
Location: The Netherlands

Resolving xxxx unknown files at startup doesn't do anything.

Post by adje » Wed Jun 20, 2007 8:10 am

Hi,

We are using version 3.1.9. A colleague of mine has now the following problem.

He starts the client, after login the status bar shows "Resolving 2340 unknown files" and "0%". Sometimes the number gets higher every now and then
He sees the project tree and can open and close folders. Loading and retrieving of the repository seems succesful.

Most operations however don't work and the client can only be killed, closing it does not work. The files he cannot check in files that he has checked out.

The problems seems to have started after making a branch and checking out a bunch of files in this branch. The branch contains about 2000 files.

Any ideas anyone?

Adje

jeremy_sg
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Location: Sourcegear
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Post by jeremy_sg » Wed Jun 20, 2007 9:15 am

Unknown files happen when files exist in a working folder, but Vault doesn't have any baseline information for them. What's happening during the (seemingly endless) pause is that all 2340 are having a CRC computed and that CRC is being sent to the server to see if it matches.

To easily resolve this, move your working folder on disk out of the way. This will cause all the files to go to the Missing status. Then, do a get latest. Now, all the files will have a blank status. Then, copy any files with changes from your old working folder back into your working folder.

adje
Posts: 8
Joined: Wed Jun 21, 2006 3:04 am
Location: The Netherlands

Post by adje » Thu Jun 21, 2007 3:15 am

Thanks, I will try that next time.

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