Bug when Clicking Email Settings in Vault Admin

TRaymond · Post by **TRaymond** » Tue Jun 14, 2005 10:44 am

I first noticied something was wrong because all of a sudden we were not getting our email notifications. So I went into the admin tool and clicked on the email settings button to see what was wrong. Please Help!!! I get the following error when I try to click the "Email Settings" button on the server options tab in the Vault Admin Tool:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Web.Services.Protocols.SoapException: 1 : Failure
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at VaultClientNetLib.AdminService.VaultAdminService.ListServerEmailOptions(VaultServerEmailOptions& vOptions)
at VaultClientNetLib.VaultConnection.ListServerEmailOptions(VaultServerEmailOptions& vOptions)
at VaultAdmin.FormEmailOptions..ctor(AdminManager am)
at VaultAdmin.FormMain.buttonEmailOptions_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
----------------------------------------
VaultAdmin
Assembly Version: 3.0.7.2863
Win32 Version: 3.0.7.2863
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/VaultAdmin.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
VaultPresentationLib
Assembly Version: 3.0.7.2863
Win32 Version: 3.0.7.2863
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/VaultPresentationLib.DLL
----------------------------------------
System.Drawing
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
VaultLib
Assembly Version: 3.0.7.2863
Win32 Version: 3.0.7.2863
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/VaultLib.DLL
----------------------------------------
VaultClientUILib
Assembly Version: 3.0.7.2863
Win32 Version: 3.0.7.2863
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/VaultClientUILib.DLL
----------------------------------------
VaultClientNetLib
Assembly Version: 3.0.7.2863
Win32 Version: 3.0.7.2863
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/VaultClientNetLib.DLL
----------------------------------------
System.Web.Services
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.web.services/1.0.5000.0__b03f5f7f11d50a3a/system.web.services.dll
----------------------------------------
VaultClientOperationsLib
Assembly Version: 3.0.7.2863
Win32 Version: 3.0.7.2863
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/VaultClientOperationsLib.DLL
----------------------------------------
System.Xml
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
----------------------------------------
System.Web
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.web/1.0.5000.0__b03f5f7f11d50a3a/system.web.dll
----------------------------------------
mqhkgbid
Assembly Version: 0.0.0.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
zjqjrslp
Assembly Version: 0.0.0.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
System.Management
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.management/1.0.5000.0__b03f5f7f11d50a3a/system.management.dll
----------------------------------------
vs
Assembly Version: 1.0.1951.16114
Win32 Version: 1.0.1951.16114
CodeBase: file:///C:/Program%20Files/SourceGear/Admin%20Tool/vs.DLL
----------------------------------------

************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

Post by **jeremy_sg** » Tue Jun 14, 2005 10:52 am

Could you please use the button below this post to send me your vault.config file (usually in c:\inetpub\wwwroot\VaultService) Also, check your Vault server log file to see if any errors were logged.

TRaymond · Post by **TRaymond** » Tue Jun 14, 2005 11:03 am

Files sent via PM.

Looks like an error was reported in the log file
----6/14/2005 11:24:30 AM --()-- A configuration error occurred reading [SMTPAuthPassWord] from vault.config. ConfigReader reported the following exception: Bad Data.

Any help will be appreciated.

Thanks,

TRaymond

Post by **jeremy_sg** » Tue Jun 14, 2005 11:16 am

Are you using the 1.1 framework, or the 2.0 framework beta on the server?

As a first stab, try deleting the value of the <SMTPAuthPassWord> setting in your vault.config. After you change the password value, make sure to do an iisreset.

Is it possible that you deleted the machine key on your server? If your server had to create a new machine key, then it wouldn't be able to read the password from the config file.

Guest · Post by **Guest** » Tue Jun 14, 2005 12:04 pm

Removing the smtppassword section seemed to do the trick. I was able to get into the dialog and reset the password.

Email notifications have resumed operation. Problem occurred around the time we upgraded from 3.0.6. to 3.0.7

Thanks for your help.

TRaymond