Attachments Issue.

Ocean10000 · Post by **Ocean10000** » Tue Mar 04, 2008 4:01 pm

Fortress Version.
Version 1.1.0 (16216)

Using the Standalone Fortress Client, when creating a new bug ticket (which I love by the way). I am trying attached a html file, which I have done in the past without issue. Now getting "Attachment upload failed" error. And there is no way to remove that file from the new bug ticket so I can continue on with the ticket and add the file later.

Any Suggestions, I have been able to attach files to new bug tickets with no problem today. The files in question are usually less then 5 to 10k attachments.

I was able to create the bug ticket using the web interface just fine, it just didn't want to do it in the Fortress Client itself.

mskrobul · Post by **mskrobul** » Tue Mar 04, 2008 4:17 pm

Are there any error messages logged to the Fortress server log file
(on the server machine - %windir%\temp\sgfortress\fortress.log) ?

Is there anything weird about the filename or path that could be causing the http upload to choke?

Ocean10000 · Post by **Ocean10000** » Tue Mar 04, 2008 4:27 pm

"Coding issue w CDF Fixed Note - ID# 21011.htm" <-- this is the file name in question.

# SourceGear Fortress Server
2008-02-26 15:48:56.140 Starting SourceGear Dragnet by SourceGear, LLC - Version 1.1.0.16216 Copyright © 2003-2008 SourceGear, LLC All rights reserved.
2008-02-26 15:48:56.140 Configured Options: : LogLevel - Quiet LogReverseDNSLookup - True
2008-03-04 13:47:37.078 XXXXXXXXX-GX620.main.XXXXXXXXX.com (10.0.5.15)-OBrady : an exception occured while updating the database: Value cannot be null. Parameter name: String
2008-03-04 13:50:05.656 XXXXXXXXX-GX620.main.XXXXXXXXX.com (10.0.5.15)-OBrady : an exception occured while updating the database: Value cannot be null. Parameter name: String
2008-03-04 13:53:42.718 XXXXXXXXX-GX620.main.XXXXXXXXX.com (10.0.5.15)-OBrady : an exception occured while updating the database: Value cannot be null. Parameter name: String

mskrobul · Post by **mskrobul** » Tue Mar 04, 2008 4:57 pm

It appears to be the "#" in the name that is causing the upload problem. I was able to reproduce the upload failure when I tried to upload an attachment with # in the name, but when I took it out the upload worked fine.

I will log a bug.

Thanks for the report.

Ocean10000 · Post by **Ocean10000** » Tue Mar 04, 2008 5:14 pm

Thanks.

I am enjoying the new ability to create and manage bug/issue tickets inside the fortress client directly instead of having to have a separate browser window open.

Keep up the good work.