Custom Field names missing after 2.0 upgrade

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cs
Posts: 126
Joined: Mon Apr 11, 2005 5:20 am

Custom Field names missing after 2.0 upgrade

Post by cs » Thu Aug 13, 2009 2:38 am

The names of item tracking fields 'Custom1' and 'Custom2' were lost after upgrading to 2.0

I had to rename them to their previous settings after upgrade.

Beth
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Re: Custom Field names missing after 2.0 upgrade

Post by Beth » Thu Aug 13, 2009 1:20 pm

I'll make sure this gets checked out and will post back after we try it. Thanks for the report.
Beth Kieler
SourceGear Technical Support

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Custom Field names missing after 2.0 upgrade

Post by Beth » Fri Aug 14, 2009 11:44 am

Could you tell me what version you were upgrading from?

Did you perform an in-place upgrade, or did you perform an uninstall/reinstall, or move to a different machine?

What is the server OS?
Beth Kieler
SourceGear Technical Support

cs
Posts: 126
Joined: Mon Apr 11, 2005 5:20 am

Re: Custom Field names missing after 2.0 upgrade

Post by cs » Mon Aug 17, 2009 2:24 am

It was an in-place upgrade from 1.1.4. Server is Win 2003 Std SP2 x86

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Custom Field names missing after 2.0 upgrade

Post by Beth » Mon Aug 17, 2009 4:00 pm

We've tested 3-4 upgrades now where we had custom fields and our field names didn't change.

Did you have information logged to those field names?
Beth Kieler
SourceGear Technical Support

cs
Posts: 126
Joined: Mon Apr 11, 2005 5:20 am

Re: Custom Field names missing after 2.0 upgrade

Post by cs » Tue Aug 18, 2009 2:41 am

Yes, we had data in those fields and the data has not been lost.

Notification e-mail snippets showing the issue:

Pre-upgrade:

Requestor:
Validator / Reminder Week(s):

Post upgrade:

Custom1:
Custom2:

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Custom Field names missing after 2.0 upgrade

Post by lbauer » Fri Aug 28, 2009 3:59 pm

We haven't been able to reproduce this and haven't had other reports. If other users have enountered this, let us know; we'd like to track it down.
Linda Bauer
SourceGear
Technical Support Manager

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